[SOLVED] Problem with Prestashop

[simpson7647]

hi all, i dont know if theres anything that can be done but i'd thought id ask.

I currently can not log into my admin panel athough i know the password is correct, so im not sure if anyone has changed it or anything :?

Well anyone, its linked to my googlemail account so i clicked 'lost password' but after waiting one hour, still nothing has come through.

I'd tried again but then it says i have to wait 360 minutes, 3 hours!!

Is there anything i can do??

Many thanks

Ryan

[papuki]

Hello

Recently I have thought of something similar and I have worked with the help of this post. You have to access the table of the database which stores the password and change it. To generate new looks in http://www.md5.fr/.

The post is as follows: http://www.prestashop.com/forums/viewthread/39918/P15/discusin_general/procedimiento_cambio_de_password.

Hope you can help. I do not know if this is well written and I used a translator.

Good luck and greetings

papuki

[simpson7647]

hi thanks for your reply.
Does anyone know a simple answer in english as i cant see what language the above post is in.

thanks

[SWD]

dear reader

place the attached file in your admin folder and go to the file name as your URL

example: http://www.yoursite/youradminfolder/newadmin.php

should do the trick for you.

make sure to delete the file once your back in the back office

newadmin.php

[simpson7647]

I keep trying to re-set my password to my gmail account but it will not send for some reason :/

Help

[simpson7647]

dear reader

place the attached file in your admin folder and go to the file name as your URL

example: http://www.yoursite/youradminfolder/newadmin.php

should do the trick for you.

make sure to delete the file once your back in the back office

hi there, thanks for the reply but how do i do this?
What admin folder, where?

thanks

[SWD]

Dear Simpson7647

what is the path of your prestashop admin

make sure the file is placed in your root admin folder, so if you root admin folder is called yourshopdomain.com/admin your place the file in the admin folder the you go to the URL yourshopdomain.com/admin/newadmin.php

hope this helps

[simpson7647]

hi there thanks for the reply.
I dont know anything about where my root flder would be?
WOuld it be in with my hosting?
Ps i had a friend put prestashop together so dont really know muhc about this
thanks

[simpson7647]

anyone able to help me further, im unsure how to even access these types of files etc.
Through my hosting company etc??

thanks

[SWD]

yes i can help sorry for the late reply, one i would need you hosting account details so i can upload the file for you, please send me a PM and i will send you some further contact details.

or email sales(at)spiders-webdesign.com

thank you here all night

[simpson7647]

hi there, i've found out how to get into my hosting account now so where do i need to put the file and how do i go about doing this?

Many thanks for all your help

[SWD]

simpson7647


sent you a PM can you read your forum personal messages

[simpson7647]

I recived the pm my friendly but would rather be told how to do it than give access to my account to someone else.

thanks

[SWD]

yes can you send me you phone number and i will talk you through it

[simpson7647]

ANy chance u can just talk me through it on here

thankyou

[SWD]

can i ask you the path (URL) you use to login to your admin area

[simpson7647]

www.protectandenhance.co.uk/manage


that what you mean?


oops edit .co.uk

[SWD]

ok that is it, now login to your hosting account and find that folder called "manage" place the file i sent you in that folder and then go to the following URL

http://www.protectandenhance.co.uk/manage/newadmin.php'>http://www.protectandenhance.co.uk/manage/newadmin.php

you will see a screen what wil ask you for name email and password once you filled it in and sved it you can go back to : http://www.protectandenhance.co.uk/manage

and login with your new details.

make sure to delete the admin file once you have acces to your store

[simpson7647]

Many thanks

it works


thanks for all your help

[Donner]

if i could give 20 stars for good work i would give it to SPIDERSWEB, i just spend 3 hours "fu*" around to find a solution på lost password,

edit MYPHP and things like that is just too complicated for us regular users, But his simply is GREAT tool THANKS

[SWD]

HI Guys,

i can not take all the credit, but some credit. LOL better some then none, this solution is perfect for what it needs to do.

watch our new joomla / prestashop log in module come soon.

[GaryB]

Had the same problem and followed these instructions exactly, but the admin login window just keeps coming back to me.

[SWD]

hi GaryB

what is the path to your admin folder where did you place the file needed.?

when you have entered your new login make sure to gt back to the original login for the presta admin.

[GaryB]

Thanks. I stumbled onto the answer to my problem.

I thought the path to my administration was (for example):
http://www.myshopsname.com/administration/

...but it turned out it was:
http://www.myshopsname.com/~username/administration/
(username was assigned by my hosting provider)

Once I figured that out, I was able to log in and add a couple of new administrators for myself to give me some peace of mind.

The newadmin.php file worked just fine, but I was puzzled for awhile because I thought it was going to send me a confirmation e-mail to the address I typed in to verify I'd actually done something.

[SWD]

hi GaryB

no i know that is a bit of a wonder why, i might edit the result page so that you get a message, glad you are sorted

[Shanty Wardhani]

Dear Simpson7647

what is the path of your prestashop admin

make sure the file is placed in your root admin folder, so if you root admin folder is called yourshopdomain.com/admin your place the file in the admin folder the you go to the URL yourshopdomain.com/admin/newadmin.php

hope this helps

Hi,..
Finally i can access to my back office store, thank you, but another ting is why in the welcome to your back office there is a "Hack attempt (Employee -> (my name)", what is that mean ? is it alright? if not can you help me out? thank you

[SWD]

dear Shanty Wardhani

can you send me a personal message and maybe a screen shot thx

[simpson7647]

hi all, is it really worth upgrading because i hear you hjave to copy all the modifications from your old prestashop and paste into the new one to keep all the changes and this would take ages.
Is this true?
How long would it take?

thanks

[KMiDigital]

Worked a treat...thanks a lot!!

[frank.paoile]

dear reader

place the attached file in your admin folder and go to the file name as your URL

example: http://www.yoursite/youradminfolder/newadmin.php

should do the trick for you.

make sure to delete the file once your back in the back office

THANKS A BUNCH!

[[email protected]]

THANKS!!

[ToHerHeart]

Had the same problem and followed these instructions exactly, but the admin login window just keeps coming back to me.

 

Hello dear all,

I am new to Prestashop too, and I have read GaryB's later reply, my URL was right but I just keep seeing the login window even after trying to register more new accounts through newadmin.php.. Please help me Really hope to finally see my back office interface..