mungoM Posted February 3, 2018 Share Posted February 3, 2018 I tried to move my shop (1.7.2.4) to another domain (live domain), using the clone utility of installatron. So moved from www.testdomain/installation to www.livedomain.com The actual server is the same and the folders look like: /home/domains/testdomain/ /home/domains/livedomain/ Now almost everything is working, except the products page in th admin: - The tinymce editor doesn't show up. - Images are not showing that were saved earlier. - Can't drop/add images. The field of existing products show the HTML text only. When i test it by cloning to /home/domains/testdomain/secondInstall it's working fine. Hope it's clear... Any idea how to fix this? Link to comment Share on other sites More sharing options...
musicmaster Posted February 4, 2018 Share Posted February 4, 2018 All the problems you describe are symptoms of javascript dysfunctioning. So you should start looking for the javascript error. Of course the underlying reason could be some PHP/mysql error - so checking your error log might help too. Did you clean the cache? Link to comment Share on other sites More sharing options...
Pierre_d Posted February 4, 2018 Share Posted February 4, 2018 Yes, musicmaster is right. We also had problems in prod that we don't see in dev, related to Ajax, which is heavily used in the BO > Product page. Do you have the load spinner keeping spinning (an animated small circle in the upper left corner of the page) ? Link to comment Share on other sites More sharing options...
mungoM Posted February 4, 2018 Author Share Posted February 4, 2018 Thanks for the comments! @musicmaster I did clear the cache indeed, tested it various times with new clones too (same issue). I have to check more error logs perhaps. And look into the javascript specifically. @Pierre_d The load spinner animation is only showing when the page loads and it disappears again. I hope I'll find a solution soon. Link to comment Share on other sites More sharing options...
musicmaster Posted February 5, 2018 Share Posted February 5, 2018 18 hours ago, mungoM said: Thanks for the comments! @musicmaster I did clear the cache indeed, tested it various times with new clones too (same issue). I have to check more error logs perhaps. And look into the javascript specifically. @Pierre_d The load spinner animation is only showing when the page loads and it disappears again. I hope I'll find a solution soon. Do you know how to check for javascript errors? F12 in Chrome, then console.... Link to comment Share on other sites More sharing options...
mungoM Posted February 5, 2018 Author Share Posted February 5, 2018 I'm using cloudflare, seems when I turn it off and wait a bit, the products page is working... So I can't use cloudflare at all? I tested another clone installation, (turned cloudflare on) that one showed just a couple of products though (with photos and editor), but just a few products, really strange. With the option "Auto Minify - javascript" turned off, tried that but not working either. Below some pictures of the errors that are showing when cloudflare is turned on (and products not working). Link to comment Share on other sites More sharing options...
mungoM Posted February 5, 2018 Author Share Posted February 5, 2018 I've added the admin folder to the cloudflare page rules to exclude it. But still strange that they mess up things.... Link to comment Share on other sites More sharing options...
Pierre_d Posted February 6, 2018 Share Posted February 6, 2018 Hi mungoM, I don't use CloudFlare (but their presentation video is really sexy ;))). The problem seems to be these 404 Ajax calls. Is it working now that you added the admin folder to "exclusion rules" (I guess to allow access to it) ? Link to comment Share on other sites More sharing options...
mungoM Posted February 6, 2018 Author Share Posted February 6, 2018 Yes it seems to work fine now. Yes I exclude the admin directory to cache it and reduce the file size of html/css/javascript. The cloudflare service is for the visitors anyway Thanks for your time! Link to comment Share on other sites More sharing options...
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