kfashionhouse Posted August 14, 2010 Share Posted August 14, 2010 How do I approve customer comments on various items of clothing?I can see where they send their comments, but I have to moderate and approve them. I haven't been able to find it in the back office!Also, (sorry, question 2)Where does the "contact us" form send the message? Was I supposed to hook up an email to it at the beginning?Sorry for such basic questions, considering I've been using PS for 1 year!http://www.kfashionhouse.com Link to comment Share on other sites More sharing options...
rocky Posted August 15, 2010 Share Posted August 15, 2010 Go to Modules > Product comments (in the Products section) > Configure, then you should see any unmoderated comments waiting for you in the "Moderate comments" section at the top. Click the tick next to each comment to approve it.Go to Employees > Contacts to edit the different department emails for the contact form. Link to comment Share on other sites More sharing options...
Alena Posted October 20, 2010 Share Posted October 20, 2010 I have a promlem - didn't see to what product was write comment. Where i can see it?Thanks Link to comment Share on other sites More sharing options...
rocky Posted October 21, 2010 Share Posted October 21, 2010 What version of PrestaShop are you using? PrestaShop v1.3 and above has a "Product name" column so you know which product the comment is on. I guess you must be using PrestaShop v1.2.5 or below. Link to comment Share on other sites More sharing options...
Alena Posted October 21, 2010 Share Posted October 21, 2010 oh, yes ... need to upgradeThanks )) Link to comment Share on other sites More sharing options...
OnTargetPro Posted January 11, 2011 Share Posted January 11, 2011 How do I know I have Comments to approve? Is there any way to set up notifications? Link to comment Share on other sites More sharing options...
rocky Posted January 12, 2011 Share Posted January 12, 2011 PrestaShop doesn't have the option to receive email notifications when comments are awaiting validation. There is a third-party module here that has that option. Link to comment Share on other sites More sharing options...
MouthGuard Posted September 30, 2011 Share Posted September 30, 2011 The module is installed (I can see it when using Filezilla) but for some reason it does not show in the BO>modules tab to be installed and configured. I'm using PS 1.4 ... any ideas on this? Link to comment Share on other sites More sharing options...
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