firescorpz Posted August 14, 2010 Share Posted August 14, 2010 Hi,I am starting a new webstore using prestashopBut I face this problem?I cannot upload my company logo and i was show this 1 erroran error occured during logo copy what is the reason can someone advise? Link to comment Share on other sites More sharing options...
Azurafiles Posted August 14, 2010 Share Posted August 14, 2010 make sure that the folder location where the upload goes, has the right writing permissions.If it does not have writing permission, then it wont upload (if that is the case) Link to comment Share on other sites More sharing options...
firescorpz Posted August 14, 2010 Author Share Posted August 14, 2010 make sure that the folder location where the upload goes, has the right writing permissions.If it does not have writing permission, then it wont upload (if that is the case) Hi Aerofiles,Thanks for the advise.But I am a total noob in IT stuff. Can you tell me how to check whether the folder location to upload is write permissions or not?I find it weird because I can upload the logo in Demo prestashop but I cannot do it in my current prestashop? Link to comment Share on other sites More sharing options...
firescorpz Posted August 15, 2010 Author Share Posted August 15, 2010 Need some help and advise please.In my previous prestashop project, I do not face such problem?I am trying to check my ftp but seem like everything is in place and I am not very technically pro,therefore hope someone can enlighten me. Thanks in advance. Link to comment Share on other sites More sharing options...
firescorpz Posted August 15, 2010 Author Share Posted August 15, 2010 no one know why? Link to comment Share on other sites More sharing options...
rocky Posted August 16, 2010 Share Posted August 16, 2010 As previously mentioned, you must check to make sure that the img directory (and its subdirectories) are chmod 755. What FTP client are you using? Some FTP clients have an option to change permissions. If yours doesn't, you'll need to login to the cPanel of your website and use the File Manager to change the permissions. Link to comment Share on other sites More sharing options...
firescorpz Posted August 16, 2010 Author Share Posted August 16, 2010 Dear Rocky,Thanks for your help.I will try that later to see if it work.I am using filezilla and it should be able to switch to chmod 755 Link to comment Share on other sites More sharing options...
firescorpz Posted August 16, 2010 Author Share Posted August 16, 2010 As previously mentioned, you must check to make sure that the img directory (and its subdirectories) are chmod 755. What FTP client are you using? Some FTP clients have an option to change permissions. If yours doesn't, you'll need to login to the cPanel of your website and use the File Manager to change the permissions. Hi Rocky,I got the logo up, thank you very much. Link to comment Share on other sites More sharing options...
rocky Posted August 16, 2010 Share Posted August 16, 2010 Please edit your first post and add [sOLVED] to the front of the title. Link to comment Share on other sites More sharing options...
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