Email template cannot be modified

[renaud2263]

Hi everybody,

Very strange thing on my PS 1.7.1 !

I modified manually an email template (html and txt version) in the folder mails/fr

Then I tested it and I always receive the old version of the email !

- If I look at the translation/emails, I see my last version OK.

- If I call this file in the browser, I see the correct version

- Cache is empty (from the admin, and manually in the FTP folders)

- Cache is turned off in the Preferences

Crazy !!!

This problem was posted here, but no answer: https://www.prestashop.com/forums/topic/615408-modification-template-mail/

Could you help me?

PS: more crazy: if I delete the email via FTP I always receive the old version !!! So I suppose it's a cache problem, but I deleted all the files in app/cache/prod and dev folders.

Maybe another cache folder ?

 

Edited January 29, 2018 by renaud2263 (see edit history)

[renaud2263]

Nobody ?

[MathiasReker]

Try to clear cache. If it does not work, force recompile.

 

Why hardcore emails btw? It is much more easy to work with a email template. Eg: https://addons.prestashop.com/en/prestashop-email-templates/39442-email-template-minimalistic-modern.html