benwiggy Posted August 12, 2010 Share Posted August 12, 2010 I've just gone live with my shop, and I've received notification of a Payment from PayPal, but I haven't had an email from my shop. Should I?What will happen if someone pays by another method - bank wire or cheque?When I tested the shop on a dummy website, I received notification emails. Where is the setting for this? Link to comment Share on other sites More sharing options...
rocky Posted August 13, 2010 Share Posted August 13, 2010 I have no problems on my website. I get two emails whenever a PayPal payment is made: one from PrestaShop and one from PayPal. Go to Modules > Mail alerts v2.2 > Configure and make sure that "Receive a notification if a new order is made" is ticked and that your email address is listed.Did the PayPal order register in the Back Office? If not, see here. If it did, see here. Link to comment Share on other sites More sharing options...
benwiggy Posted August 14, 2010 Author Share Posted August 14, 2010 That's it! The Mail Alerts module wasn't installed!So many modules to check over!Many thanks Link to comment Share on other sites More sharing options...
rocky Posted August 14, 2010 Share Posted August 14, 2010 Please edit your first post and add [sOLVED] to the front of the title. Link to comment Share on other sites More sharing options...
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