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2 hours ago, danizaharie said:

do you offer money back guarantee?

Hello, Danizaharie

We try to update our customers' stores as much as possible.
If the server is configured incorrectly or the DB (SQL) is damaged, we don’t make a refund, since not one module can cope with it.
But we offer an advanced paid service, setting up a server / hosting, database recovery, so that the import takes place.
Or we do manual data transfer, although there have never been such complicated cases.

If the problem lies in our module and this is not related to the improvement of the functional, and we cannot correct this error, we make a refund.
You also have the opportunity to test imports before purchasing, on our demo store (do not forget about the method of image storage, it affects the import of images) and ask all the necessary questions.
Also, the import can be performed by someone else, but I can create an additional demo, just for you on request.
Thank you for your interest.

2 hours ago, danizaharie said:

do you offer money back guarantee?

Hello, Danizaharie

We try to update our customers' stores as much as possible.
If the server is configured incorrectly or the DB (SQL) is damaged, we don’t make a refund, since not one module can cope with it.
But we offer an advanced paid service, setting up a server / hosting, database recovery, so that the import takes place.
Or we do manual data transfer, although there have never been such complicated cases.

If the problem is in our module and it is not related to the improvement of the functionality, we make a refund.
You also have the opportunity to test imports before purchasing, on our demo store (do not forget about the method of image storage, it affects the import of images) and ask all the necessary questions.
Also, the import can be performed by someone else, but I can create an additional demo, just for you on request.
Thank you for your interest.