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customized attributes not shown in emails and invoices


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Hello

I posted a thread in the french forum for more than 1 year and I didn't get any answer :(

my problem is that personalized attributes are not shown in emails or invoices. For example if I sell a blue t-Shirt with personalisation text "I love you", I can see the product = T-shirt, the attribute = blue but the personalisation "I love you" is not shown in confirmation emails or invoices or any other documents.

can you help ? I thing I am not the only one using personalized attributes and it may be very usefull for many people !

Thanks in advance

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  • 4 weeks later...
  • 5 weeks later...

I just checked the code and you are right the code hasn't been changed, though looking at the code, it seems that the customised text should already be displayed in emails:

'.$product['name'].(isset($product['attributes_small']) ? ' '.$product['attributes_small'] : '').' - '.$this->l('Customized').(!empty($customizationText) ? ' - '.$customizationText : '').'



But it isn't displayed in PDFs:

$this->MultiCell($w[++$i], 5, Tools::iconv('utf-8', self::encoding(), $product['product_name']).' - '.self::l('Customized'), 'B');



If you aren't seeing the customised text in emails, then the $customizationText variable must be empty when it shouldn't be. Someone should post a bug report about this discrepancy.

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  • 8 months later...

Sorry to re-open an old thread, but FrenchMaster, Or anyone who is available to answer this...

Im using version 1.3.1 and I need to get this bug fixed on my install. Im not able to upgrade my prestashop version due to other issues with other modules, but Im after fixing this said bug so that the Owner emails have the text field in them.

Can anyone please upload the right "fixed" files for my prestashop version, Or let me know how i can fix / patch my files to allow this bug to be resolved upon my site.

Cheers
Dan.

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