Elena Posted January 7, 2018 Share Posted January 7, 2018 Hi, I am new in the Forum. Is anybody else having problems to access to the modules of the Backoffice? I have no access to any module in my shop and so, I cannot update the info of the website. It seems to be a server error response of the Prestashop server but I cannot understand how it's possible this affects my website. Any mail contact for Prestashop, phone number... Thanks, Link to comment Share on other sites More sharing options...
Vince Posted January 8, 2018 Share Posted January 8, 2018 As I know PrestaShop doesn't support for these kind of problem. You need to contact a developer :). Link to comment Share on other sites More sharing options...
Elena Posted January 8, 2018 Author Share Posted January 8, 2018 Thanks Vince! It was a prestashop server problem, so they should give some kind of support. If I have a problem with specific module I contact with its developer. But if the problem is Prestashop server, it should be some kind of support from them as it affects all your store. Link to comment Share on other sites More sharing options...
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