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Step 3: System Configuration Issue


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I'm installing PrestaShop on my site (which is running all of the applicable software).

When I get to Step 3, I enter the database info and it says that the database is connected.

I then sent myself a test email which worked fine.

When I click on "next," nothing happens. The area in the database box still says "You have to create a database" but I already did, and it said the database was verified.

Any ideas or suggestions?

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  • 1 month later...
  • 8 months later...

hi i'm new to prestashop and am installing it locally using xampp.
my installation also stops at step 3. I add my database info an dit says it is connected. I add my smtp info and a test email is sent. I press NEXT and i get the red error message saying: "You have to create a database, help available in readme_en.txt"

I can't get past this stage. please help!

My database is clean with no tables.

(Annoyingly the readme_en.txt has no help about creating databases)

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  • 2 weeks later...

Hi Pals

I found the problem
please do the following

1. Shut down your MySQL server (stop the service)
2. Open my.ini (mysql's config file), which is located in your MySQL program folder.
3. In my.ini, find:
skip-innodb
4. Replace this line with:
# skip-innodb
5. Save the file
6. Start the MySQL server again

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