Problem with permissions

[mgerber]

Hi,

I am having a problem with the user permissions. My developer disappeared and can't be reached without giving me the super admin rights. I need to change the permissions/create a new super admin but can't without the rights. Any way to create a new super admin? Thanks a lot.

[selectshop.at]

Who installed the Prestashop ? Which version? Do you have access to database ?

If yes than you can change your credencials by changing the group directly into database. See how here: https://www.prestashop.com/forums/topic/293222-new-install-changing-superadmin/

change profile ID on ps_employee (id_profile 1 should be for superadmin, if developer did not changed anything on code in this direction)