Moved store now 2 problems

[suehami]

Hi

Thank you for taking the time to read my question.

I recently moved my store to a new server and have found 2 issues that I think may be related.

 

Firstly if I enter the URL

www.layella.com I get the maintenance page (I have checked all the possible solutions for this after asking previously)

However if I enter www.layella.com/index.php or www.layella.com/en I get the shop as I expect. So it's not redirecting properly.

 

The second issue is that when I try to add to cart I get this error:

Impossible to add the product to the cart.
textStatus: 'parsererror'
errorThrown: 'SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data'
responseText:

 

With the response text being the under maintenance page.

 

I'm stuck as to where to check next.

 

Any ideas and help would be gratefully received.

 

Thanks

Sue

[suehami]

In case anyone comes across this and needs an answer.

The issue is with my server picking up the index.html file as the main default home page. I renamed the file and the site is working fine now, both issues were solved. Of course I'm going to have to find a more permanent fix as this means changing the file name back again any time I want to put the store into maintenance mode.

[Knowband Plugins]

@suehami

There is no file named 'index.html' in the root directory of PrestaShop, the file that you have renamed must be a custom file and it should be renamed permanently or moved to another location. This is the only permanent fix for the issue that you have mentioned.

[suehami]

okay, thanks. It is a custom file but I'd forgotten that, it's a long time since it was done and it worked fine on the old server.