Required Parameters: Please fix, but nothing listed

[vm0824]

I am running 1.7.2.4 and have been trying to migrate from 1&1 to Namecheap. I am running php 7.0 on both, but notice that in the new Namecheap instance I am seeing "Required parameters: Please fix the following error(s)" on the Advanced Parameters --> Information page. I don't see any other issues, but its still worrying me that there may be something wrong that I'm just missing. 

I read a few articles about 4 files that can be replaced which might fix it, but the links were broken and those files were for 1.6.0.9 anyway. Is there something else I can check to see why its telling me there are errors? Permissions? php extensions? 

Thanks,

[chris-willows]

Hi vm0824,

 

While there is a bug again on the display of errors, you are missing one of the required PHP extensions:

Mcrypt, OpenSSL, Zip, Curl, GD, PDO

Since you are with Namecheap: you might check in your cPanel within "Select PHP version", in there you can check the appropriate boxes.

 

Chris,

Willows Consulting Ltd.

[vm0824]

I dont see OpenSSL or curl available. Maybe they are named something different ?

I attached a screenshot of the extensions and options I have selected.

[bellini13]

perhaps you should seek support directly from your hosting provider.  if this is a shared hosting plan, they may not allow you to configure these extensions directly.

Another thing to try is to display the phpinfo information to confirm if openssl and curl are enabled.  You can follow this guide for creating a small php file for displaying that info

http://docs.gurock.com/testrail-admin/howto-running-phpinfo

[vm0824]

Both are present and enabled.

openssl

OpenSSL support	enabled
OpenSSL Library Version	OpenSSL 1.0.2k-fips 26 Jan 2017
OpenSSL Header Version	OpenSSL 1.0.2k-fips 26 Jan 2017
Openssl default config	/opt/alt/openssl/etc/pki/tls/openssl.cnf

Directive	Local Value	Master Value
openssl.cafile	no value	no value
openssl.capath	no value	no value

 

curl

cURL support	enabled
cURL Information	7.54.0
Age	3
Features
AsynchDNS	Yes
CharConv	No
Debug	No
GSS-Negotiate	No
IDN	No
IPv6	Yes
krb4	No
Largefile	Yes
libz	Yes
NTLM	Yes
NTLMWB	Yes
SPNEGO	Yes
SSL	Yes
SSPI	No
TLS-SRP	No
HTTP2	Yes
GSSAPI	Yes
KERBEROS5	Yes
UNIX_SOCKETS	Yes
PSL	No
Protocols	dict, file, ftp, ftps, gopher, http, https, imap, imaps, ldap, ldaps, pop3, pop3s, rtsp, scp, sftp, smb, smbs, smtp, smtps, telnet, tftp
Host	x86_64-redhat-linux-gnu
SSL Version	OpenSSL/1.0.2k
ZLib Version	1.2.3
libSSH Version	libssh2/1.8.0

[bellini13]

and did you generate that phpinfo from the domain where prestashop is installed?

[Divulgar Meu Negócio]

Same problem here. Can't do the upgrade, and front end shows only white screen when users are logged in.