Smarty Cache unable to write

[giudenapoli]

Hello there,

I have this error on my Prestashop 1.6.1.1

This is the error message:

"Fatal error: Uncaught --> Smarty: unable to write file /home/myuser/public_html/cache/smarty/compile/4a/3c/6c/4a3c6c34d6582e9dd10c9ea936bfa79244272a04.file.possearch-instantsearch.tpl.php <-- thrown in /home/myuser/public_html/tools/smarty/sysplugins/smarty_internal_write_file.php on line 74"

I already checked for permissions and disk size with my Hosting provider and it's ok.

Sometimes randomly I have this error too:

PHP Fatal error:  Uncaught  --> Smarty: unable to write file /home/myuser/public_html/myfolder/cache/smarty/cache/productscategory/1251/315/0/1/1/3/1/10/c1/a0/1d/wrt583dba1d624b19_41638485 <-- 
  thrown in /home/myuser/public_html/myfolder/tools/smarty/sysplugins/smarty_internal_write_file.php on line 46

 

Any solutions to fix this error message or hide for now this error?

Thank you in advance!

[Rhobur]

How are the permissions OK?

- are the directories 775 and files 644?

- if yes, they owned by the user which belongs to the apache group (user not being root and in most situation not being www-data)?

Add your user to the apache group (possibly www-data) and try again.