[solved]moved shop showing maintanence mode

[suehami]

Hi

I'm in the process of moving servers and have my shop on an sub domain temporarily so I can test the site before actually re-pointing the DNS, however I'm only getting the maintenance page when viewing.

I've cleared both smarty caches and changed the shop url. Can someone suggest anything I else should do to test the new home.

http://layella.turgutreisholidayguide.com

Thanks

Sue

[El Patron]

back office admin-->preferences-->maintenance-->shop enabled?

[suehami]

Hi

Thanks for taking the time to reply. Yes that was the first thing I checked.

[selectshop.at]

Hi, sorry but it is not clear whether on or off. If it is enabled, than you should disable.... Do you have access to back-office, or not ?

If you moved your shop, than something could be wrong with your settings. Which is old URL ? Which new ? Or only moved from server ? Which is URL that should work now ?

 

Take a look into this same topic and if it solves your problem. https://www.prestashop.com/forums/topic/283344-cant-get-website-out-of-maintenance/

[suehami]

Hi

Sorry if my question wasn't clear.

I have ensured that the new shop is enabled, i.e not in maintenance mode. I have full access to the back office, this appears to be working fine.

I have changed the URL settings in SEO and URL's

The old URL is Http://www.layella.com this is the live shop on the 'old' server, it is still live and functioning.

http://layella.turgutreisholidayguide.com   is the new shop, it will eventually be live and functioning on this server but will become www.layella.com

I would like both URL's to work the layella.turgutreisholidayguide.com one for testing and the www.layella one for continued public use until I am happy it works fine on the new server. Once that is confirmed I will change the DNS settings of the domain name to point to the new server.

I have my IP set as a maintenance IP but am still getting the under maintenance page on layella.turgutreisholidayguide.com

From the thread you pointed me to

I have checked my database for layella.turgutreisholidayguide.com and ensured that

in ps_configuration table.

make sure that "PS_SHOP_ENABLE" variable isn't duplicated

the setting for this variable is 1

There is there is no directory named "install" or "admin" . I'm not using multi-store, at least I'm not aware that I am.

My file permission all seem fine.

I've cleared both smarty caches.

 

Is there any other information that I can give that might help you with offering me ideas about how I might fix the problem.

 

Many thanks for taking time to read and help

 

Sue

 

[suehami]

Hi

I really hope someone can offer me an idea about why the test site wont move out of maintenance mode. I've tried everything so far suggested and double checked all settings.

Have I missed something?

 

Many many thanks

Sue

[suehami]

Thank you for looking and trying to help.

I managed to sort the issue. My subdomain folder was layella.com once I removed the .com portion and adjusted the SEO&URL URI setting to reflect this I can now view my page via layella.turgutreisholidayguide.com/index.php

 

I have some errors but that's for a new post.