Issue with mailalerts

[ezedichi]

Hi all, 

 

I have PS 1.6.16 with Mailalerts 3.6.1 and I get the following behaviour:

• New order mails are sent to the merchant OK.
• Customer notifications (product availability, order change) are not sent.
• When a customer creates a product availability alert then it cannot be deleted/removed from My Account/My Alerts (the "X" doesn't work).

 

I have tried to reinstall the module, copy it from another website in which works OK, disabling cache, etc with no success. 

 

I really appreciate your help.

Manuel.