module Customization fields module is not saving

[Eljaouhari]

Hello everyone, I hope you're having a great day.

I'm currently on prestashop 1.7 and I have already a non understandable amount of products on line.
The problem I'm struggling with is that after some css editing of the template I found out that my customization fields module is not saving the customization for products.

After reading the code of the customization form I find out that the normal behaviour is leading me to the product page after click on "save" but what happens is that I end up on the cart page and the customization is not saving.

I'm using the theme "pos oregon 4".

I'll be really grateful if someone can help me solve the problem.

Thanks in advance..

 

[El Patron]

On 11/12/2017 at 4:12 AM, Eljaouhari said:

Hello everyone, I hope you're having a great day.

I'm currently on prestashop 1.7 and I have already a non understandable amount of products on line.
The problem I'm struggling with is that after some css editing of the template I found out that my customization fields module is not saving the customization for products.

After reading the code of the customization form I find out that the normal behaviour is leading me to the product page after click on "save" but what happens is that I end up on the cart page and the customization is not saving.

I'm using the theme "pos oregon 4".

I'll be really grateful if someone can help me solve the problem.

Thanks in advance..

 

 

having same issue on 1.7.3.0, when I click save customization.  I did move that block call after variations, when I moved it back to original spot in product.tpl the save customization saved....weird!

[Eljaouhari]

I solved that problem 3 months ago and the cause of the problem is the same. when you moved that block generally it contains a form and and when you moved it you actually placed it inside another form and it's the link of the first form that is being redirected to.

If you forgot where that block was in the first time just use your theme to copy that file and replace it with that corrupted file.

Have a nice day.