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1&1 hosting service - specific problems

Peter Wilson
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Peter Wilson Newbie

Peter Wilson

Posted
Posted

Hello,

 

Many of you are customers of 1&1 and have pointed out problems specific to using PrestaShop with this hosting service.

 

Despite our best effort to improve compatibility with 1&1, we have not managed to get the help we need from their staff. Better yet, we were politely told that in order to receive assistance, we had to purchase a 1&1 hosting package, get the help needed from their customer service, and then send a certified letter requesting reimbursement for the package purchase.

 

As things stand currently, we strongly urge you to consider another hosting service; there are many others out there. Out of fairness, please understand that we cannot recommend specific hosts.

 

Finally, if someone from 1&1 reads this message, please contact the PrestaShop team ([email protected]) in order to resolve the various problems.

 

Best regards,

 

Bruno

 

[Original post here.]

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sixhours Newbie

sixhours

Posted
Posted

Wow, this is interesting.  I'm hosted at 1and1, and my shop appears to be working OK (with the exception of the Regenerate Thumbnails feature), but it hasn't been running for long.

 

Can you tell us what problems there were, so I have an idea what to expect?

 

Thank you!

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thouny35 Newbie

thouny35

Posted
Posted

Je me permet une traduction pour la communauté française.

Bonjour,

Beaucoup d'entre vous sont des clients de 1 & 1 et ont fait part des problèmes spécifiques à l'utilisation de PrestaShop avec ce service d'hébergement.

Malgré tous nos efforts pour améliorer la compatibilité avec 1 & 1, nous n'avons pas réussi à obtenir l'aide dont nous avions besoin de la part de leur personnel. Mieux encore, on nous a dit poliment que, pour bénéficier d'une assistance, nous devions acheter un pack d'hébergement 1 & 1 , obtenir l'aide nécessaire auprès de leur service clientèle, puis envoyer une lettre demandant le remboursement du forfait acheté.

Vu comment les choses se présentent actuellement, nous vous conseillons d'envisager un autre service d'hébergement, il y en a beaucoup d'autres. Cependant dans un souci d'impartialité, veuillez comprendre que nous ne pouvons pas recommander d'hôtes spécifiques.

Enfin, si quelqu'un de 1 & 1 lit ce message, veuillez contacter l'équipe PrestaShop ([email protected]) afin de résoudre les différents problèmes.

Cordialement,

Bruno



Au passage, pour les personnes chez 1&1;.

Pour pouvoir installer la boutique PrestaShop, vous devez accepter le Php5 :

En renommant votre fichier "httacces.txt" en ".htacces"
Et modifier son contenue en mettant :

AddType x-mapp-php5 .php
# URL rewriting module activation
RewriteEngine on

RewriteBase /

# URL rewriting rules
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ product.php?id_product=$1$3 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ category.php?id_category=$1$3 [L,E]

# Catch 404 errors
ErrorDocument 404 /404.php



Et par la suite, vous devrez accepter la réécriture des Url .

Crée un fichier : "php.ini"
Avec pour contenu :

allow_url_fopen=On
allow_url_include=On


A placer dans le dossier "install", "admin" (Pour les autres dossiers, j'attends les infos de la team)


Voila, j'espere que ça vous aide ( car les solutions donné dans 1 autre post, ne marchait pas pour moi ) :cheese:
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tof888 Newbie

tof888

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Posted

Bonjour à tous,

J’ai un pb avec la réécriture des URL chez 1&1;, la réécriture fonctionne avec les catègories mais pas avec les produits…

Une personne peut regarder mon .htaccess et me dire ou je me suis trompé.

AddType x-mapp-php5 .php

URL rewriting module activation
RewriteEngine on
RewriteBase /shop3/
URL rewriting rules
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)\.html(.)$ product.php?id_product=$1$3 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-])(.*)$ category.php?id_category=$1$3 [L,E]
Catch 404 errors
ErrorDocument 404 /404.php

Merci beaucoups, je commence a avoir mal au crane.

A+

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Romuald M. Newbie

Romuald M.

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Posted

merci à la solution de thouny35 même si elle n'a pas marché chez moi, j'ai pu bidouillé et trouvé une solution pour mon cas.

Je le mets au cas où certaines personnes feraient comme moi et ont des soucis d'installation. Je vais donc en partie reprendre le petit tuto de thouny35 en y apportant quelques ajouts pour vous montrer la procédure à suivre de A-Z pour l'installation de prestashop.

I/ Situation :
prestashop installé dans un sous répertoire de l'hébergement 1and1 (http://xxxxxxxxx.onlinehome.fr/prestashop/) avec une redirection nom de domaine sur ce sous répertoire (http://euroshop-simulation.info/)

II/Procédure
A/Créer votre BDD MySQL
B/Téléchager la suite Prestashop ICI
C/ Dézipper l'archive dans votre disque dur (PC en gros)
D/ dans le htaccess.txt du répertoire prestashop, vous allez modifier son contenu

# URL rewriting module activation
RewriteEngine on
RewriteBase /

# URL rewriting rules
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*).html(.*)$ product.php?id_product=$1$3 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-])(.*)$ category.php?id_category=$1$3 [L,E]
RewriteRule ^([0-9]+)__([a-zA-Z0-9-])(.*)$ supplier.php?id_supplier=$1$3 [L,E]
RewriteRule ^([0-9]+)_([a-zA-Z0-9-])(.*)$ manufacturer.php?id_manufacturer=$1$3 [L,E]

# Catch 404 errors
ErrorDocument 404 /404.php



E/Créer 1 fichier php.ini avec comme contenu :

allow_url_fopen=On allow_url_include=On


C'est pour l'Autorisation Ouverture des URL externes

F/ Créer un nouveau htaccess.txt :

AddType x-mapp-php5 .php


1And1 se sert toujours par défaut de PHP4. ce htaccess permettre d'utiliser PHP5

G/Utiliser votre client FTP pour mettre dans votre sous-répertopire http://xxxxxxx.onlinehome.fr/sous-domaine/ l'archive que l'on a dézippé tout à l'heure. Profitez-en pour renommer le htaccess.txt en .htaccess (n'oubliez pas le point devant)

H/ Toujours avec votre FTP, mettez le php.ini que nous avons créé dans les répertoires admin et install
et pour finir mettre le htaccess.txt de notre cru dans le dossier racine du domaine (sans oublier de le renommer en .htaccess)

I/Lancez votre navigateur pour installer la suite prestashop en tapant l'adresse de votre domaine, et suivre la procédure.

J/Une fois l'install finie, supprimer le répertoire install et renommez le répertoire admin à votre convenance.

K/Allez dans votre back-office et cliquez sur l'onglet Préférences. Vous pouvez maintenant activer l'URL simplifiée.

Et le tour est joué. Maintenant, pour les produits, catégories, fournisseurs et fabricants, l'URL-rewriting devrait être fonctionnel.

Remarque :
J'ai pu remarquer le nombre de monde qui suivent les instructions d'autres personnes en recopiant le code mis sur le forum. Attention !!! J'ai fait la même erreur
Il ne faut pas seulement prendre compte du RewriteBase /
Souvent, c'est au niveau des RewriteRule qui ne correspondent pas à votre situation et ne fait pas fonctionner l'url-rewriting. (regarde tof888, c'est pour toi notamment, les RewriteRule ne collent pas)

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Bleep Newbie

Bleep

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Posted

I'm not promoting Hostmonster.com as I have only had them less then a week, but if you are looking to get url rewriting, global variable settings on/off easily, and an easy installation with prestashop v1.0.08, I would recommend them. I had no problems at all with their installation. I just recently switched from Godaddy and was unable to get url rewrite to work with them, so stay away from them. LOL. Hopes this helps out some people at the begining, cause I learned the hard way! :)

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@lex Newbie

@lex

Posted
Posted

Bonjour,

Je continu en Français ?

Même probleme sur 1and1 pour la réécriture des URL.
J'ai bien suivi toutes vos indication sauf que l'install je l'ai faite avant, et ensuite j'ai ajouter :
-Activation db1and1 en php5
-php.ini (Racine et Admin)
-htaccess.txt en .htaccess
-Activation dans préférences 'URL simplifiée : Oui'

Je me retrouve en erreur 404 dès que je clique sur des articles ou catégories.

Merci de m'indiquer le fil à suivre :)

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Guest

Guest

Posted
Posted

L'erreur 500 est une erreur interne lié au serveur, à confirmer si la génération de thumbs se fait par CLI, si oui, il se peut que le serveur sur lequel ton site est hébergé ne supporte pas cette fonction.
A vérifier auprès de ton hébergeur...

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cyrille17 Newbie

cyrille17

Posted
Posted

Bonjour,


J'ai suivi ton tutoriel, en mettant ca dans le htaccess : 

AddType x-mapp-php5 .php 
# URL rewriting module activation
RewriteBase / 
RewriteEngine on

# URL rewriting rules
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)\.html(.)$ product.php?id_product=$1$3 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-])(.*)$ category.php?id_category=$1$3 [L,E] 


# Catch 404 errors
ErrorDocument 404 /404.php



je n'ai pas d'erreur 500, je peux lancer l'install. J'etais confiant car j'avais l'option url externe OK durant l'install, mais idem. les liens sont en 404 : http://www.boucles-oreille.fr

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payn4 Newbie

payn4

Posted
Posted

tu as testé ça ?
_____________________________________________________________________________________

Edit : Apparemment tu as réussi à faire fonctionner l'url rewriting.

J'ai installé le shop et ça marche aussi pour moi ;-)

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Shaz Sarwar Newbie

Shaz Sarwar

Posted
Posted

Hi All,

I am new to here, wonder if any one of you could help, particularly the 1and1 users.

I have successfully tested the test prestashop. Now I am about to take prestashop live using my 1and1 package. In Stage 3 of the Installation process (3 System Configuration), it is asking me:

Domain Server Name,
Domain name,
Login
Password.

Can anyone tell me what the Domain Server Name, Domain Name and Login would be. I am badly stuck :(

I have 1and1's basic business package and I am using their servers.

Many thanks for your help in advance

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ukbill69 Newbie

ukbill69

Posted
Posted

I think I have it working with 1and1.

Added:

AddType x-mapp-php5 .php

RewriteEngine on

RewriteRule ^([a-zA-Z0-9-]*)/([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ product.php?id_product=$2$4 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ product.php?id_product=$1$3 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ category.php?id_category=$1 [QSA,L,E]
RewriteRule ^content/([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ cms.php?id_cms=$1 [QSA,L,E]
RewriteRule ^([0-9]+)__([a-zA-Z0-9-]*)(.*)$ supplier.php?id_supplier=$1$3 [QSA,L,E]
RewriteRule ^([0-9]+)_([a-zA-Z0-9-]*)(.*)$ manufacturer.php?id_manufacturer=$1$3 [QSA,L,E]
RewriteRule ^(.*)/S=([^/]+)/(.*)    $1/$3 [E=STATUS:$2]


ErrorDocument 404 /404.php


RewriteBase /yourcartdirectory/ 

"if you have it installed in root directory, then type RewriteBase /"

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ukbill69 Newbie

ukbill69

Posted
Posted
Hi All,

I am new to here, wonder if any one of you could help, particularly the 1and1 users.

I have successfully tested the test prestashop. Now I am about to take prestashop live using my 1and1 package. In Stage 3 of the Installation process (3 System Configuration), it is asking me:

Domain Server Name,
Domain name,
Login
Password.

Can anyone tell me what the Domain Server Name, Domain Name and Login would be. I am badly stuck :(

I have 1and1's basic business package and I am using their servers.

Many thanks for your help in advance



This is your mysql settings, if on basic package on 1and1 I think they don't include a database. This is with most providers. Im sure there is a way to buy one up or upgrade you package in the admin panel. You may have mysql, look in your cp.
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fujofly Newbie

fujofly

Posted
Posted

This is exactly it! Thank you, thank you, thank you!!! My cart was domainname.com/shoppingcart, have the rewritebase bit of code with the /shoppingcart/ made it work. Thank you!

I think I have it working with 1and1.

Added:

AddType x-mapp-php5 .php

RewriteEngine on

RewriteRule ^([a-zA-Z0-9-]*)/([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ product.php?id_product=$2$4 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ product.php?id_product=$1$3 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ category.php?id_category=$1 [QSA,L,E]
RewriteRule ^content/([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ cms.php?id_cms=$1 [QSA,L,E]
RewriteRule ^([0-9]+)__([a-zA-Z0-9-]*)(.*)$ supplier.php?id_supplier=$1$3 [QSA,L,E]
RewriteRule ^([0-9]+)_([a-zA-Z0-9-]*)(.*)$ manufacturer.php?id_manufacturer=$1$3 [QSA,L,E]
RewriteRule ^(.*)/S=([^/]+)/(.*)    $1/$3 [E=STATUS:$2]


ErrorDocument 404 /404.php


RewriteBase /yourcartdirectory/ 

"if you have it installed in root directory, then type RewriteBase /"

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mangomocha Newbie

mangomocha

Posted
Posted

I got stuck on Prestashop 1.1 installer
I am using 1&1;as my webhosting provider and I've configured my database under mysql 5

It's on the installer step 2 where is said

Write permissions on folders and subfolders/recursively:
/modules


Only /modules still show red and the rest is fine. I've already change premission to this folder and subjfolders recursively to 777.

Any help would appreciate.

Thanks.

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Snol Newbie

Snol

Posted
Posted
Hi All,

I am new to here, wonder if any one of you could help, particularly the 1and1 users.

I have successfully tested the test prestashop. Now I am about to take prestashop live using my 1and1 package. In Stage 3 of the Installation process (3 System Configuration), it is asking me:

Domain Server Name,
Domain name,
Login
Password.

Can anyone tell me what the Domain Server Name, Domain Name and Login would be. I am badly stuck :(

I have 1and1's basic business package and I am using their servers.

Many thanks for your help in advance


I am with 1and1 too,
log in to your control panel, go to administration then into Mysql administration, here you will find the settings. they will look something like this
DB NAME i.e. db2841*****
DB SERVER name i.e. db****.oneandone.co.uk
DB_USER i.e. dbo28417****
DB PASSWordD i.e. jzw**** as in your control panel
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Snol Newbie

Snol

Posted
Posted
Can anyone help with rewrite with 1and1. Ive tried everything in forum and nothing works. I know rewrite works as im running joomla and works great.

Great cart if it weren't for the rewrite.


did you get this sorted Bill

John

Edit sorry Bill just realised you have it sorted


john
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yvesbj Newbie

yvesbj

Posted
Posted

Bonjour,

après de longues et fatigantes heures à suivre tous les tutos et indications sur les forums, je n'arrive toujours pas à installer Prestashop sur 1and1 :(

- Serait il possible de partager une version déjà prête pour 1&1;avec les htaccess, php, ini et tout le toin toin ???

- Serait il également possible d'indiquer la marche à suivre étape par étape pour créer la bdd sous 1and1, juste pour être sur que je fais bien comme il faut ?

Ce serait LA solution idéale pour tout ceux qui galère encore sous 1and1.

Je béni celui qui pourra nous mettre ça en place !! :)

Merci !

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yvesbj Newbie

yvesbj

Posted
Posted

merci pour ta réponse payn4.

par contre, quand tu dis "remplacer checkConfig.php", tu ne dis pas par quoi il faut le remplacer ?


En attendant, j'ai enfin trouvé le bon code pour le .htaccess. Pour ceux que ça intéresse le voici ci-dessous :

# URL rewriting module activation
RewriteEngine on
RewriteBase /

# URL rewriting rules
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*).html(.*)$ product.php?id_product=$1$3 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-])(.*)$ category.php?id_category=$1$3 [L,E]
RewriteRule ^([0-9]+)__([a-zA-Z0-9-])(.*)$ supplier.php?id_supplier=$1$3 [L,E]
RewriteRule ^([0-9]+)_([a-zA-Z0-9-])(.*)$ manufacturer.php?id_manufacturer=$1$3 [L,E]

# Catch 404 errors
ErrorDocument 404 /404.php

SetEnv SG_DEFAULT_PHP_VERSION 5
AddType x-mapp-php5 .php
AddHandler x-mapp-php5 .php


Malheureusement, maintenant, je rencontre un autre problème... :(

En effet, je me retrouve actuellement dans l'étape 2 (Compatibilité système) de l'installation de prestashop. Dans la vérification des paramètres PHP, le paramètre "Ouverture des URL externes autorisée" n'est pas activé (charmant petit logo "stop" devant... snif).

J'ai donc créé un fichier php.ini avec les paramètres ci-dessous (placer dans la racine et dans install) :
allow_url_fopen=On allow_url_include=On

Malheureusement, cela ne donne toujours rien.... :(

Auriez vous une solution s'il-vous-plais ?

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payn4 Newbie

payn4

Posted
Posted

pour faire fonctionner les url externes, tu dois remplacer le fichier checkConfig.php de ton dossier install/xml/ par le mien et ajouter mon php.ini dans ton dossier admin.

(Supprime ton php.ini à la racine et dans le dossier install, c'est inutile)

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yvesbj Newbie

yvesbj

Posted
Posted

merci payn4.

Cependant entre temps j'ai enregistrer le fichier php.ini au format AINSI et apparemment ça fonctionne nickel.

Le problème venait sans doute de la.

Je garde ton fichier en solution alternative si je rencontre encore un problème avec ça.

Merci beaucoup :)

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martindebacco Newbie

martindebacco

Posted
Posted

Bonsoir,

Je viens juste d'installer ps 1.2.5 sur un serveur mutualise 1&1;, l'install s'est bien passe, mais desormais je n'arrive pas a faire marche le smtp. Aucun mail n'est envoye lorsqu'une commande est faite et lorsque l'on essaye l'onglet contacter moi, j'ai le message suivant " 1. une erreur s'est produite pendant l'envoi du message". C'est vraiment bloquant de ne pouvoir utiliser le mail. Biensur j'ai configure /preference/email avec le smtp 1&1;serveur auth.smtp.1and1.fr
login [email protected]
passwd xxxx
cryptage tls
port 587
J'ai teste cette config avec outlook, et les mails sortent bien.
Si qqu'un a une solution a me propose, je suis preneur, je commence deja a regarder la concurence OVH

Cdt

Olivier

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Vinay Newbie

Vinay

Posted
Posted

I am hosting at 1and1.com and I cannot run the installer, Whenever i point to my domain, juts a blank page comes, and when i point to the installation directory I get this error:

Parse error: syntax error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /homepages/15/d139399336/htdocs/retail/install/classes/LanguagesManager.php on line 7

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cyberd0g Newbie

cyberd0g

Posted
Posted
Hello,

 

Many of you are customers of 1&1 and have pointed out problems specific to using PrestaShop with this hosting service.

 

Despite our best effort to improve compatibility with 1&1, we have not managed to get the help we need from their staff. Better yet, we were politely told that in order to receive assistance, we had to purchase a 1&1 hosting package, get the help needed from their customer service, and then send a certified letter requesting reimbursement for the package purchase.

 

As things stand currently, we strongly urge you to consider another hosting service; there are many others out there. Out of fairness, please understand that we cannot recommend specific hosts.

 

Finally, if someone from 1&1 reads this message, please contact the PrestaShop team ([email protected]) in order to resolve the various problems.

 

Best regards,

 

Bruno

 

[Original post here.]



I contacted 1and1 on two occasions with the hope to have this issue resolved but not yet resolved. The support person I spoke with told me that I had to upgrade a dedicated server to have a small online shop with less than 100 items. All product images and thumbs where fine untill I clicked on regenerate thumbnail, it stopped after a few seconds with error 500.

www.dominogirl.co.uk
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thehandlestudio Newbie

thehandlestudio

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Posted

Hi there, I was with 1 and 1 and had nothing but trouble with them, I have since changed to a company called Vidahost and I must say they are fantastic value, there service is first class and answers your questions normally within 15 minutes.

Please click the link in my signature, I only have a affiliate with them and don't work for them. Check them out.

Regards,

Mark.

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Emanresu Newbie

Emanresu

Posted
Posted

Am testing PS 1.3.1 Alpha on 1and1. Installs OK and is as fast as on other servers - sub 1 sec - but....

* Boxes Missing or do not show contents
* No images showing
* Click through links not working

but apart from that!!

Hope the new version will work on 1and1 as I have UK specific shops that need to run on a UK host i.e. I can only take orders for the UK.

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wotnots Newbie

wotnots

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Posted

Many hosting companies are very similar to 1&1;(poor reputation). It is always a problem when using shared hosting becasue the hosting companies do not like to give user permissions for security reasons.
I have access to hosting for Prestashop which overcomes these problems. Send me a PM for details

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A-Z Hosting Newbie

A-Z Hosting

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Posted
Many hosting companies are very similar to 1&1;(poor reputation). It is always a problem when using shared hosting becasue the hosting companies do not like to give user permissions for security reasons.


Then again there are shared hosting companies out there who do have great reputations and know how to setup a server properly to avoid these issues and allow users to set their permissions properly the first time. It's like one gentleman stated on this thread, when you choose a domain registrar to host your website with your going to have issues.
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bretweb Newbie

bretweb

Posted
Posted

Bonjour

ma boutique est hébergée aussi chez 1and1 ...mon problème est que je n'arrive pas a avoir les catégories de renommées dans les URLS ?!

j'ai tout contrôlé ayant un autre boutique chez ce même hébergeur , la ça fonctionne ... je n'y comprend plus rien et je m'arrache les derniers cheveux qu'il me reste !

Quelqu'un pourrait il me donner un petit coup de main SVP ... .

c'est là : http://www.boutique.bioparnature.com/

# .htaccess automaticaly generated by PrestaShop e-commerce open-source solution
# http://www.prestashop.com - http://www.prestashop.com/forums


## Forcer le php5
AddType x-mapp-php5 .php
AddHandler x-mapp-php5 .php

# URL rewriting module activation
RewriteEngine on
RewriteBase /

# URL rewriting rules
RewriteRule ^([a-z0-9]+)\-([a-z0-9]+)(\-[_a-zA-Z0-9-]*)/([_a-zA-Z0-9-]*)\.jpg$ /img/p/$1-$2$3.jpg [L,E]
RewriteRule ^([0-9]+)(\-[_a-zA-Z0-9-]*)/([_a-zA-Z0-9-]*)\.jpg$ /img/c/$1$2.jpg [L,E]
RewriteRule ^lang-([a-z]{2})/([a-zA-Z0-9-]*)/([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$3&isolang;=$1$5 [L,E]
RewriteRule ^lang-([a-z]{2})/([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$2&isolang;=$1$4 [L,E]
RewriteRule ^lang-([a-z]{2})/([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ /category.php?id_category=$2&isolang;=$1 [QSA,L,E]
RewriteRule ^([a-zA-Z0-9-]*)/([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$2$4 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$1$3 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ /category.php?id_category=$1 [QSA,L,E]
RewriteRule ^content/([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ /cms.php?id_cms=$1 [QSA,L,E]
RewriteRule ^([0-9]+)__([a-zA-Z0-9-]*)(.*)$ /supplier.php?id_supplier=$1$3 [QSA,L,E]
RewriteRule ^([0-9]+)_([a-zA-Z0-9-]*)(.*)$ /manufacturer.php?id_manufacturer=$1$3 [QSA,L,E]
RewriteRule ^lang-([a-z]{2})/(.*)$ /$2?isolang=$1 [QSA,L,E]

# Catch 404 errors
ErrorDocument 404 /404.php

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Koi Lover Newbie

Koi Lover

Posted
Posted

[ Problem Solved]

Hello,

New install?

I have a little problem with the install in step 2, all the items has a green tick next to them except allowed to open friendly URL's which has a red X this is an optional set up.

I have create .htaccess file and followed the instruction on the forum but still has not resolved the problem.

I have a 1and1 business package.

Any help would be appreciated.

:coolgrin: Do i have worry about it at this stage or can i resolve this later. Here is a copy of the file





AddType x-mapp-5 .php


RewriteEngine
RewriteBase /

#url rewriting rules

RewiteRule ^([zA-z0-9-]*)/([0-9]+)\-((a-zA-z0-9-]*)\.html(.)$ /product.php?id_product=$2$4 [L,E]
RewriteRule^([0-9]+)\-([a-zA-z0-9-])\.html(.)$ /product.php?id_product=$1$3 [L,E]
RewriteRule^([0-9]+)\-([a-zA-z0-9-])(.)$ /category.php?id_category=$1 [QSA,L,E]
RewriteRule^content/([0-9]+)\-([a-zA-z0-9-])(.)$ /cms.php?id_cms-$1 [QSA,L,E]
RewriteRule^([0-9]+)__([a-zA-Z0-9-[)(.)$ /supplier.php?id_suppier=$1$3 [QSA,L,E]
RewriteRule^([0-9]+)_([a-zA-z0-9-])(.*)$ /manufacturer.php?id_manufacturer=$1$3 [QSA,L,E]

#Catch 404 errors



ErrorDocument 404 /404.php
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ChristopheS Newbie

ChristopheS

Posted
Posted

Fichier .htaccess testé pour 1&1;

Oubliez les infos concernant l'insertion d'un php.ini inscrit dans différents postes

Infos trouvé sur le site de Mr Julien


Guim's dit :
5 décembre 2009 à 12 h 15 min

Après mettre arraché les cheveux, voila:
ne mettez pas la réécriture URL et allez dans le htaccess et coller moi CA:
AddType x-mapp-php5 .php

# URL rewriting module activation
RewriteEngine on
RewriteBase /

# URL rewriting rules
RewriteRule ^([a-z0-9]+)\-([a-z0-9]+)(\-[_a-zA-Z0-9-]*)/([_a-zA-Z0-9-]*)\.jpg$ /img/p/$1-$2$3.jpg [L,E]
RewriteRule ^([0-9]+)(\-[_a-zA-Z0-9-]*)/([_a-zA-Z0-9-]*)\.jpg$ /img/c/$1$2.jpg [L,E]
RewriteRule ^lang-([a-z]{2})/([a-zA-Z0-9-]*)/([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$3&isolang;=$1$5 [L,E]
RewriteRule ^lang-([a-z]{2})/([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$2&isolang;=$1$4 [L,E]
RewriteRule ^lang-([a-z]{2})/([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ /category.php?id_category=$2&isolang;=$1 [QSA,L,E]
RewriteRule ^([a-zA-Z0-9-]*)/([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$2$4 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$1$3 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ /category.php?id_category=$1 [QSA,L,E]
RewriteRule ^content/([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ /cms.php?id_cms=$1 [QSA,L,E]
RewriteRule ^([0-9]+)__([a-zA-Z0-9-]*)(.*)$ /supplier.php?id_supplier=$1$3 [QSA,L,E]
RewriteRule ^([0-9]+)_([a-zA-Z0-9-]*)(.*)$ /manufacturer.php?id_manufacturer=$1$3 [QSA,L,E]
RewriteRule ^lang-([a-z]{2})/(.*)$ /$2?isolang=$1 [QSA,L,E]

# Catch 404 errors
ErrorDocument 404 /404.php



activez la réécriture et voila c’est bon pour le moral !!

OUFF



Bonne utilisation sur 1&1;
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farres99 Newbie

farres99

Posted
Posted
Hello,

 

Many of you are customers of 1&1 and have pointed out problems specific to using PrestaShop with this hosting service.

 

Despite our best effort to improve compatibility with 1&1, we have not managed to get the help we need from their staff. Better yet, we were politely told that in order to receive assistance, we had to purchase a 1&1 hosting package, get the help needed from their customer service, and then send a certified letter requesting reimbursement for the package purchase.

 

As things stand currently, we strongly urge you to consider another hosting service; there are many others out there. Out of fairness, please understand that we cannot recommend specific hosts.

 

Finally, if someone from 1&1 reads this message, please contact the PrestaShop team ([email protected]) in order to resolve the various problems.

 

Best regards,

 

Bruno

 

[Original post here.]



I also made bad expierence with 1 & 1 .And the service is very bad.
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smokintraffic Newbie

smokintraffic

Posted
Posted

Bonsoir

J'ai essayé cette methode comme toute les autres sur ce sujet et rien n'y fait ;-(

Lorsque je vais sur www.monsite.com/install j'ai toujours le message suivant:

Error 404 - Not found
Le fichier requis n'a pas été trouvé. Il peut s'agir d'une erreur technique. Veuillez réessayer ultérieurement. Si vous ne pouvez pas accéder au fichier après plusieurs tentatives, cela signifie qu'il a été supprimé.

Est ce que quelqu'un aurait une piste ?

voici l'url de mon ouveau post:
http://www.prestashop.com/forums/viewthread/103029/installation_de_prestashop/probleme_dinstallation_v1_dot_4_sur_serveur_dedie_1and1

Merci

Fichier .htaccess testé pour 1&1;

Oubliez les infos concernant l'insertion d'un php.ini inscrit dans différents postes

Infos trouvé sur le site de Mr Julien


Guim's dit :
5 décembre 2009 à 12 h 15 min

Après mettre arraché les cheveux, voila:
ne mettez pas la réécriture URL et allez dans le htaccess et coller moi CA:
AddType x-mapp-php5 .php

# URL rewriting module activation
RewriteEngine on
RewriteBase /

# URL rewriting rules
RewriteRule ^([a-z0-9]+)\-([a-z0-9]+)(\-[_a-zA-Z0-9-]*)/([_a-zA-Z0-9-]*)\.jpg$ /img/p/$1-$2$3.jpg [L,E]
RewriteRule ^([0-9]+)(\-[_a-zA-Z0-9-]*)/([_a-zA-Z0-9-]*)\.jpg$ /img/c/$1$2.jpg [L,E]
RewriteRule ^lang-([a-z]{2})/([a-zA-Z0-9-]*)/([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$3&isolang;=$1$5 [L,E]
RewriteRule ^lang-([a-z]{2})/([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$2&isolang;=$1$4 [L,E]
RewriteRule ^lang-([a-z]{2})/([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ /category.php?id_category=$2&isolang;=$1 [QSA,L,E]
RewriteRule ^([a-zA-Z0-9-]*)/([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$2$4 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)\.html(.*)$ /product.php?id_product=$1$3 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ /category.php?id_category=$1 [QSA,L,E]
RewriteRule ^content/([0-9]+)\-([a-zA-Z0-9-]*)(.*)$ /cms.php?id_cms=$1 [QSA,L,E]
RewriteRule ^([0-9]+)__([a-zA-Z0-9-]*)(.*)$ /supplier.php?id_supplier=$1$3 [QSA,L,E]
RewriteRule ^([0-9]+)_([a-zA-Z0-9-]*)(.*)$ /manufacturer.php?id_manufacturer=$1$3 [QSA,L,E]
RewriteRule ^lang-([a-z]{2})/(.*)$ /$2?isolang=$1 [QSA,L,E]

# Catch 404 errors
ErrorDocument 404 /404.php



activez la réécriture et voila c’est bon pour le moral !!

OUFF



Bonne utilisation sur 1&1;
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smokintraffic Newbie

smokintraffic

Posted
Posted
merci à la solution de thouny35 même si elle n'a pas marché chez moi, j'ai pu bidouillé et trouvé une solution pour mon cas.

Je le mets au cas où certaines personnes feraient comme moi et ont des soucis d'installation. Je vais donc en partie reprendre le petit tuto de thouny35 en y apportant quelques ajouts pour vous montrer la procédure à suivre de A-Z pour l'installation de prestashop.

I/ Situation :
prestashop installé dans un sous répertoire de l'hébergement 1and1 (http://xxxxxxxxx.onlinehome.fr/prestashop/) avec une redirection nom de domaine sur ce sous répertoire (http://euroshop-simulation.info/)

II/Procédure
A/Créer votre BDD MySQL
B/Téléchager la suite Prestashop ICI
C/ Dézipper l'archive dans votre disque dur (PC en gros)
D/ dans le htaccess.txt du répertoire prestashop, vous allez modifier son contenu
# URL rewriting module activation
RewriteEngine on
RewriteBase /

# URL rewriting rules
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-]*).html(.*)$ product.php?id_product=$1$3 [L,E]
RewriteRule ^([0-9]+)\-([a-zA-Z0-9-])(.*)$ category.php?id_category=$1$3 [L,E]
RewriteRule ^([0-9]+)__([a-zA-Z0-9-])(.*)$ supplier.php?id_supplier=$1$3 [L,E]
RewriteRule ^([0-9]+)_([a-zA-Z0-9-])(.*)$ manufacturer.php?id_manufacturer=$1$3 [L,E]

# Catch 404 errors
ErrorDocument 404 /404.php



E/Créer 1 fichier php.ini avec comme contenu :

allow_url_fopen=On allow_url_include=On


C'est pour l'Autorisation Ouverture des URL externes

F/ Créer un nouveau htaccess.txt :

AddType x-mapp-php5 .php


1And1 se sert toujours par défaut de PHP4. ce htaccess permettre d'utiliser PHP5

G/Utiliser votre client FTP pour mettre dans votre sous-répertopire http://xxxxxxx.onlinehome.fr/sous-domaine/ l'archive que l'on a dézippé tout à l'heure. Profitez-en pour renommer le htaccess.txt en .htaccess (n'oubliez pas le point devant)

H/ Toujours avec votre FTP, mettez le php.ini que nous avons créé dans les répertoires admin et install
et pour finir mettre le htaccess.txt de notre cru dans le dossier racine du domaine (sans oublier de le renommer en .htaccess)

I/Lancez votre navigateur pour installer la suite prestashop en tapant l'adresse de votre domaine, et suivre la procédure.

J/Une fois l'install finie, supprimer le répertoire install et renommez le répertoire admin à votre convenance.

K/Allez dans votre back-office et cliquez sur l'onglet Préférences. Vous pouvez maintenant activer l'URL simplifiée.

Et le tour est joué. Maintenant, pour les produits, catégories, fournisseurs et fabricants, l'URL-rewriting devrait être fonctionnel.

Remarque :
J'ai pu remarquer le nombre de monde qui suivent les instructions d'autres personnes en recopiant le code mis sur le forum. Attention !!! J'ai fait la même erreur
Il ne faut pas seulement prendre compte du RewriteBase /
Souvent, c'est au niveau des RewriteRule qui ne correspondent pas à votre situation et ne fait pas fonctionner l'url-rewriting. (regarde tof888, c'est pour toi notamment, les RewriteRule ne collent pas)

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CB Newbie

CB

Posted
Posted

I do not host with 1&1 but it is mostly because I think they are WAY overpriced for their packages - BUT, they do at present handle my domain names because that was a VERY good deal when I started and I point my domains to my current host.

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El Patron Mentor

El Patron

Posted
Posted

fyi: if you delete a database on the 1&1 shared server. You have to log off and then log back in, else the status of the DB just shows deleting...forever...that was a waste of 2 hours waiting.

 

I did however just move a clients ps to a 1&1 hosting environment and other than a rather old style phpmyadmin, it worked without any problems.

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Abdizriel Newbie

Abdizriel

Posted
Posted

Hello,

I've got a problem with SSL from my host 1and1.

I'm using version 1.4.3 and my shop with SSL enabled working good, but when i going into page when SSL is on i get (error code: ssl_error_rx_record_too_long)

What could I do with it?

 

My site it imba24.pl

In SEO both domain(normal and SSL) are set to imba24.pl

SSL addres from 1and1 is https://ssl.1and1.pl/imba24.pl but when some1 using this addres theme crash

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dimam Newbie

dimam

Posted
Posted (edited)

Bonjour à tous,

 

j'essaye de configurer le cache de mon site hébergé sur 1and1 de manière à pouvoir utiliser MEMCACHED.

 

j'ai trouvé ce post

http://wiki.theplaz...._with_MediaWiki

 

qui explique comment installer Memcached sur 1and1 via SSH.

tout a l'air de bien marcher sauf que je ne sais pas comment le paramétrer pour Prestashop.

 

la solution que l'auteur donne est pour MédiaWiki:

$wgMainCacheType = CACHE_MEMCACHED;
$wgMemCachedServers = array( "127.0.0.1:11000" );

est-ce que quel qu'un peut aider pour l'adaptation vers Prestashop?

 

Cordialement,

 

DM

Edited by dimam (see edit history)
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Emanresu Newbie

Emanresu

Posted
Posted

Trying to install 1.4.9 or 1.5.2 on a 1and1 shared server. It seems there is an issue with lower-case/upper-case file names.

 

When you unzip the new version, 1and1 converts files and directory names to lower-case but the install files look for files in sentence-case (mix of upper and lower). Rather than plough through the code changing everything, has anyone come across a simple solution?

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galerien Newbie

galerien

Posted
Posted

Yes and No.

 

In reality, you must have a php.ini file in your prestashop directory to have a correct run, mainly to have allow_url_fopen=On;

 

But at this moment, we have a big problem with Paypal module where connection to paypal is in time out and don't hope a support from 1and1. They said me that API paypal isn't alive. No comment ????

 

Just to help you, my php.ini in root directory and admin directory at less :

 

magic_quotes_gpc = Off;

allow_url_fopen=On;

magic_quotes_gpc = Off;

memory_limit = 64M

max_execution_time = 1000;

max_input_time = -1;

post_max_size = 20M;

upload_max_filesize = 20M;

max_input_vars = 10000;

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webcatcher Newbie

webcatcher

Posted
Posted

I'm on 1and1 shared server and just solved the problem with allow_url_fopen=off and max_input_vars = 1000

1. set my global php to 4

2. from the 1and1 control panel / click and build installed there version 1.6.4 of prestashop.

3. checked php info and had changed max_input_vars = 5000

4. changed php global to 5.4

5. installed prestashop 1.5.4

allow_url_fopen=on

max_input_vars = 5000

​no need to put a php.ini anywhere

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MyValeria Newbie

MyValeria

Posted
Posted

Hi,

I'm trying to install Prestashop version 1.5.4.1 on my website with no success.

The domain in on 1&1 with DNS pointing to hosting @ BlueHost.

 

I've ftp'd all installation files in the root directory, created the database and started the browser (Chrome).

Then the autoinstaller should have started the installation in the browser but it has not.

 

When I type the domain address www.foodforlove.it, I get a 404 File not found message, though all files are loaded.

 

I've also tested the installation using the script provided by BlueHost Simple Scripts. Unfortunately I can only get the eshop in English language, but I need it to be Italian.

 

Anyone can please help me?

 

Many thanks!

Valeria

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MyValeria Newbie

MyValeria

Posted
Posted

Ok guys, I've read all posts in this topic but.. as a very much newbie I'm still lost.

 

I understand 1&1 is the beast to fight, I've opened a ticket with them and I'm not expecting any particular help...

 

So is there an angel who would like to help this pure girl? :D

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benjamin utterback Newbie

benjamin utterback

Posted
Posted

Hi Valeria, this thread is actually about PrestaShop stores hosted on 1 and 1. You are currently hosted by bluehost. You can install PrestaShop in English and then change the lanuage to Italian.

 

You can change the language by going to Localization>Languages>Add New Language (italian). Then go back to Languages and make sure it is enabled with a green checkmark.

 

Then, you go to "My Preferences" (top right of your BackOffice) and change the Language field to Italian.

  • Like 1
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maniot Newbie

maniot

Posted
Posted

Hi,

After upgrading the google sitemap module to version 2.1 on PS 1.5.4.0 hosted at 1and1.fr i can't make any sitemaps anymore. After a few minutes it returns a 500 server error. I tried to adapt my php.ini and changed max_execution_time = 3600 and memory_limit = 256M, but still no luck.

Any advice on this?

 

Best regards,

 

Maniot

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markroach Newbie

markroach

Posted
Posted

I've been in the web dev industry for about 7 years, and over time have been with a number of hosting providers. My experience is that once a hosting provider starts mucking around, they will fix the issue, but not too far down the track they'll make a mistake again...

 

I've been hosting with imshophosting.com, as they specialise in PrestaShop hosting. That means they'll test any server upgrade with PrestaShop first!

 

Je parle un peu de français (je comprends plus que je peux écrire), donc je suis heureux d'essayer aider les francophones.

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sssteven Newbie

sssteven

Posted
Posted

Hello,

 

Many of you are customers of 1&1 and have pointed out problems specific to using PrestaShop with this hosting service.

 

Despite our best effort to improve compatibility with 1&1, we have not managed to get the help we need from their staff. Better yet, we were politely told that in order to receive assistance, we had to purchase a 1&1 hosting package, get the help needed from their customer service, and then send a certified letter requesting reimbursement for the package purchase.

 

As things stand currently, we strongly urge you to consider another hosting service; there are many others out there. Out of fairness, please understand that we cannot recommend specific hosts.

 

Finally, if someone from 1&1 reads this message, please contact the PrestaShop team ([email protected]) in order to resolve the various problems.

 

Best regards,

 

Bruno

 

[Original post here.]

 

I use 1 &1 can you tell me what type of issues you are talking about? I have had lots of issues with program, so It would be nice to know if it is because of my hosting company or I just haven't figured out how to use the program.

 

Thank you,

Steven

 

PS The only issue I have come across with 1 and 1 is sometimes their tech support leaves something to be desired, they are not always informed.

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mblue86 Newbie

mblue86

Posted
Posted

Hi,

I'm trying to install Prestashop version 1.5.4.1 on my website with no success.

The domain in on 1&1 with DNS pointing to hosting @ BlueHost.

 

I've ftp'd all installation files in the root directory, created the database and started the browser (Chrome).

Then the autoinstaller should have started the installation in the browser but it has not.

 

When I type the domain address www.foodforlove.it, I get a 404 File not found message, though all files are loaded.

 

I've also tested the installation using the script provided by BlueHost Simple Scripts. Unfortunately I can only get the eshop in English language, but I need it to be Italian.

 

Anyone can please help me?

 

Many thanks!

Valeria

 

 

 

Hi guys! I have the same problem here but 1&1 is definitely hosting my page. Is there some trick I might be missing ?

Why this might be happening?

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enSysRanjit Newbie

enSysRanjit

Posted
Posted

Hi Guys,

 

I have similar kind of problem.and also my host is 1and1.My problem with shell_execution.It gives the following error.

 

X-Powered-By: PHP/4.4.9 Content-type: text/html

 

 

 

I am trying to execute php script through shell_execution but there is no success.

 

Please help me!!!!

 

Thanks!!!!!!

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