Jump to content

Can not delete multi shop


printprintprint

Recommended Posts

Good morning,

I have taken over a Prestashop installation (version 1.6.1.14). The shop was configured for three countries and the Dutch shop was the main shop. Now the German shop is to be hived off and run independently.

Therefore I have installed / imported the system on a test environment. Then I have set up the German shop as the main shop and now I want to delete the others. For this I have deleted all orders and customers. I was able to delete the third shop without any problems, but I just can't delete the Dutch shop (Shop Id = 1). I always get the message "You cannot delete this shop (customer and/or order dependencies)". But there are no orders, customers or products in the Dutch shop. 

 

Does anyone have any idea what might be the reason or how to find the cause?


 

Link to comment
Share on other sites

Multishop cannot be deleted. Once you activated it, you can only disable the shops. To remove them completely from database it is not possible. It is a non revertible process. Simply deactivate the shops and it is done. OR if you have a backup of your database before you activated the option you can make a rollback.

  • Thanks 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...