Important issue with Livezilla V7 and Prestashop 1.6

[994830_1508427849]

Dear All.

  I just upgraded Livezilla to version 7, and i face an important issue. It seems that prestashop in some way prevents Livezilla client to communicate
  with Livezilla Server. For example, If i try to start a chat i will never receive any notification server side, if i try to send message from the client same
  thing happened impossible to send it.

  I try to troubleshoot this issue for 2 days now and i don't know what is going on, Livezilla version 6 was working like a charm. There is high probability
  that is related to prestashop, because everything works fine if i try Livezilla on the configuration page of Livezilla on my server
  (www.My-Web-Site.com/livezilla).

  For the records, nothing fancy on my website, theme is the one provided with PS 1.6 (bootstrap something) i just have facebook login module but
  i didn't try to deactivate it during my investigations.

  Hope will get some help. Thanks.

  Edit: I tried to disable both of the Facebook module i use on my shop but it didn't change the situation.

Edited November 28, 2017 by 994830_1508427849 (see edit history)

[994830_1508427849]

I fix it in some way. Here is the solution if you use LiveZilla + Cloudflare + Prestashop (1.6)

Log in to your Cloudlfare account -> then click on the SPEED icon at the upper part of their website , then scroll down until Rocket Loader™
then change "automatic" to "OFF".

Wait for around 60seconds to take effect then try refresh your webpage and try to start a chat , it should work now.

Hope it will help anyone in the same situation.

Best.