mallrat Posted November 22, 2017 Share Posted November 22, 2017 Hi there. Prestashop front end is working OK. But when I try to log into the admin area, the dashboard either fails to load or takes a long time. The problem is with externally accessed files such as css, Firefox and Chrome are reporting very long load times for files from http://gamification.prestashop.com This issue is currently present in several different prestashop installs on different hosting packages. I have checked with the hosting company and there is no issue there. Is anyone else seeing this? Is this a server problem with the external files? If so is it being looked at? Thank you Link to comment Share on other sites More sharing options...
Izaya Posted November 22, 2017 Share Posted November 22, 2017 I have the same problem. I can't login into backoffice. I contacted with hosting provider and they said it's not problem from their side. Any fix for it? Link to comment Share on other sites More sharing options...
mallrat Posted November 22, 2017 Author Share Posted November 22, 2017 Its the external files from http://gamification.prestashop.com It seems that an external css file is slow to load and slowing the whole page load. Link to comment Share on other sites More sharing options...
Izaya Posted November 22, 2017 Share Posted November 22, 2017 (edited) Disabling "Merchant Expertise" module fixed the problem uff Edited November 22, 2017 by Izaya (see edit history) 3 6 Link to comment Share on other sites More sharing options...
mallrat Posted November 22, 2017 Author Share Posted November 22, 2017 That worked for me. You are a star! Thank you Izaya. Link to comment Share on other sites More sharing options...
supplementwarehouse Posted October 12, 2018 Share Posted October 12, 2018 On 11/22/2017 at 5:01 PM, Izaya said: Disabling "Merchant Expertise" module fixed the problem uff It worked for me as well, THANKS BUD, Awesome Link to comment Share on other sites More sharing options...
BZZYBI Posted October 17, 2018 Share Posted October 17, 2018 On 11/23/2017 at 12:01 AM, Izaya said: Disabling "Merchant Expertise" module fixed the problem uff Brilliant. Thank you so much, I spent days looking how to solve this problem. Thank you Link to comment Share on other sites More sharing options...
doceo Posted October 30, 2018 Share Posted October 30, 2018 Disabling the module did the trick for me too!! Thanks a lot!! Link to comment Share on other sites More sharing options...
Amber123 Posted December 3, 2018 Share Posted December 3, 2018 Izaya you solved my problem too. Back office now zipping along! Thanks. 😀 Link to comment Share on other sites More sharing options...
t.zak510 Posted January 15, 2019 Share Posted January 15, 2019 I love you man , come here I give you 1 new macbook pro as a gift 🤣 1 Link to comment Share on other sites More sharing options...
chosie Posted January 17, 2019 Share Posted January 17, 2019 Brilliant solution. Solved my login issue after disabling the Merchant Expertise module. Thanks a lot. Link to comment Share on other sites More sharing options...
loulegrain Posted January 24, 2019 Share Posted January 24, 2019 Same issue, same solution. Thanks a lot too ! Link to comment Share on other sites More sharing options...
jcasub Posted February 2, 2019 Share Posted February 2, 2019 On 11/22/2017 at 11:01 PM, Izaya said: Disabling "Merchant Expertise" module fixed the problem uff Thanks! It worked for Prestashop 1.7.4.2!!! My backend was super slow and dashboard was appearing messed up, but other pages were ok, and this solves all. Thanks! Link to comment Share on other sites More sharing options...
zexperto Posted March 14, 2019 Share Posted March 14, 2019 On 11/22/2017 at 10:01 AM, Izaya said: Disabling "Merchant Expertise" module fixed the problem uff really you deserve a big Thanks Link to comment Share on other sites More sharing options...
zexperto Posted March 14, 2019 Share Posted March 14, 2019 Just wanted to share this with you, updating the module to latest version solve the issue as well Link to comment Share on other sites More sharing options...
hobbit Posted March 22, 2019 Share Posted March 22, 2019 Also worked for me. Thank you! Link to comment Share on other sites More sharing options...
waqasanjumwaqas Posted April 27, 2019 Share Posted April 27, 2019 Thanks you so much updating module solved my problem Link to comment Share on other sites More sharing options...
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