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[SOLVED] PS 1.3.1.1 - error when loading payment / modules in backoffice


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I have just installed 1.3.1.1 , I have tried 1.4.0.1 as well.
I get same problem/error.

When I click on Payment or Modules in backoffice. The page is rather empty.
It doesnt load up what it should be. There's no content, link or so forth.

What I see in payment page, is only 3 links, (currencies, taxes, vouchers).
There's nothing below that, even the footer is not there.

Same goes for Modules page, i see only position.
There bottom is empty.

Does anyone have any idea what's going on?

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Sounds like a PHP error. Try editing config/config.inc.php and temporarily changing 'display_errors' from 'off' to 'on' so that you get an error message instead of a blank tab, then post the error message here.

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changed the "display_errors" to "on" and got this error.

Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 19456 bytes) in /home/graffiti/public_html/classes/Module.php(323) : eval()'d code on line 109

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It looks like the memory limit on your server configuration doesn't meet the requirements for PrestaShop. You should edit the a php.ini file in your root directory and admin directories (or create them if necessary) and increase the memory_limit from 8M to a large amount like 32M. I've attached a zip of the php.ini file I use. At the bottom of the file, it increases the memory_limit and other variables as high as possible.

php.zip

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  • 2 months later...

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