no html editor in product page

[Joey]

ps 1.7.2.4

php: 7.0.22

i found in product edit page, there is only showing the text and html coding in the summary and description. but I checked in category page, brand page and all other cms page, all can show html editor with top menu bar to change the font type, size, color, etc.... only the product page cannot show the menu bar and can show the text / coding only. 

 

already tried to turn debug on and disable all non-prestashop modules and disable override setting but still same. any one know what wrong is it?

Server information: Windows NT build 9600 (Windows Server 2012 R2 Standard Edition) i586

Server software version: Apache/2.4.27 (Win32) OpenSSL/1.0.2l PHP/7.0.22

PHP version: 7.0.22

Memory limit: 1024M

Max execution time: 0

Upload Max File size: 20M

 

[Joey]

Just found something, if I change the interface language to english, it can display html editor normally now. but if I switch it to chinese interface, the html editor will disappear and only can show the normal text and coding only.

So the problem is related to chinese interface have program bugs?

 

[joseantgv]

1 hour ago, Joey said:

ps 1.7.2.4

php: 7.0.22

i found in product edit page, there is only showing the text and html coding in the summary and description. but I checked in category page, brand page and all other cms page, all can show html editor with top menu bar to change the font type, size, color, etc.... only the product page cannot show the menu bar and can show the text / coding only. 

 

already tried to turn debug on and disable all non-prestashop modules and disable override setting but still same. any one know what wrong is it?

Server information: Windows NT build 9600 (Windows Server 2012 R2 Standard Edition) i586

Server software version: Apache/2.4.27 (Win32) OpenSSL/1.0.2l PHP/7.0.22

PHP version: 7.0.22

Memory limit: 1024M

Max execution time: 0

Upload Max File size: 20M

 

 

Check if you have JS errors (Ctrl + Shift + J).

 

[EverythingsOverpriced]

I had the exact same problem with other langs and it just fixed itself a couple of days ago. I would like to know how to solve this when the problem returns.