santhosh.selvaraj Posted November 14, 2017 Share Posted November 14, 2017 Hi I'm getting below error when access the configure information on admin panel. Please assist us on this issue. ==================== [Tue Nov 14 14:56:40.814236 2017] [:error] [pid 32329] [client 10.0.1.222:22681] PHP Fatal error: Uncaught --> Smarty: unable to write file /var/www/html/cache/smarty/cache/jscomposer/ 1/1/1/3/188/vcprdtb_1448/4a/3c/08/wrt5a0b0428c677c4_09664742 <-- \n thrown in /var/www/html/tools/smarty/sysplugins/smarty_internal_write_file.php on line 46 [Tue Nov 14 14:58:11.233866 2017] [:error] [pid 32377] [client 10.0.2.68:31681] PHP Fatal error: Uncaught --> Smarty: unable to write file /var/www/html/cache/smarty/cache/socialsharin g/1455/1/1/1/3/188/33/39/83/wrt5a0b04833823b1_31736199 <-- \n thrown in /var/www/html/tools/smarty/sysplugins/smarty_internal_write_file.php on line 46 [Tue Nov 14 14:59:49.381861 2017] [:error] [pid 32276] [client 10.0.2.68:31955] PHP Fatal error: Uncaught exception 'UnexpectedValueException' with message 'RecursiveDirectoryIterator:: __construct(/var/www/html/cache/smarty/cache/jscomposer/1/1/1/3/188/vcprdtb_1458): failed to open dir: No such file or directory' in /var/www/html/tools/smarty/sysplugins/smarty_internal _cacheresource_file.php:196\nStack trace:\n#0 [internal function]: RecursiveDirectoryIterator->__construct('/var/www/html/c...', 0)\n#1 /var/www/html/tools/smarty/sysplugins/smarty_inter nal_cacheresource_file.php(196): RecursiveDirectoryIterator->getChildren()\n#2 /var/www/html/tools/smarty/Smarty.class.php(845): Smarty_Internal_CacheResource_File->clear(Object(SmartyCu stom), '/var/www/html/m...', 'jscomposer|1|1|...', 'vcprdtb_132', NULL)\n#3 /var/www/html/classes/SmartyCustom.php(156): Smarty->clearCache('/var/www/html/m...', 'jscomposer|1|1|...', 'v cprdtb_132')\n#4 /var/www/html/classes/SmartyCustom.php(120): SmartyCustomCore->check_template_invalidation('/var/www/html/m...', 'jscomposer|1|1|...', 'vcprdtb_132')\n#5 /var/www/html/c lasses/module in /var/www/html/tools/smarty/sysplugins/smarty_internal_cacheresource_file.php on line 196 =================== Link to comment Share on other sites More sharing options...
El Patron Posted November 14, 2017 Share Posted November 14, 2017 check permissions from hosting file manager or ftp for this path and specifically the folder permissions for jscomposer. you can post that back here...but typically folder = 755 /var/www/html/cache/smarty/cache/jscomposer/ Link to comment Share on other sites More sharing options...
santhosh.selvaraj Posted November 14, 2017 Author Share Posted November 14, 2017 Now getting below error. [Tue Nov 14 16:32:11.417489 2017] [:error] [pid 3735] [client 10.0.2.68:42369] PHP Fatal error: Uncaught --> Smarty: unable to write file /var/www/html/cache/smarty/cache/socialsharing/631/1/1/1/3/188/33/39/83/wrt5a0b1a8b643916_89738496 <-- \n thrown in /var/www/html/tools/smarty/sysplugins/smarty_internal_write_file.php on line 46 Link to comment Share on other sites More sharing options...
santhosh.selvaraj Posted November 15, 2017 Author Share Posted November 15, 2017 May I get any suggestion on above error.? Link to comment Share on other sites More sharing options...
selectshop.at Posted November 15, 2017 Share Posted November 15, 2017 Check on FTP all your folder permissions. Permissions you will find here on one of my previous posts (PS 1.5 and PS 1.6.): https://www.prestashop.com/forums/topic/610310-cant-add-more-products-1610-tkl/?do=findComment&comment=2557765 Link to comment Share on other sites More sharing options...
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