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(SOLVED)Payment module errors when customer is checking out


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Hello,

I am having the same error when a customer is trying to check out, they choose a payment method, any type of payment method and this error comes up:

500 Internal Server error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


I'm not sure if it is a permissions issue or what exactly? If it is where do I need to change the information as for the payments of paypal, paypal api, cheque? I've also submitted a support ticket with my host and as far as they can tell everything looks correct, any help?

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Make sure 755 is the highest permission for file and folders.

Something in the /modules folder is 777 which is a huge security risk, your host (and most other modern hosts) block php files from running if they are 777.

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  • 4 weeks later...

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