sharifnaim Posted November 5, 2017 Share Posted November 5, 2017 (edited) Hi all, I would like your your kind help with some issues I whilst uploading over 8000 products using emagic one store manager. Most of the products uploaded successfully, however, some errors occurred upon completion (please see attched screenshots: Publish: Most of the products are shown on the admin panel, however, nothing on the main website. How can I publish my products live? Prices: all information was uploaded except the price? How can I upload the prices without duplicate everything? Categories: All categories were uploaded to the admin panel, however, in main website it shows only one category which doesnt open. How can I show all categories in the main site. Please accept my apologies if I asked too much. Your kind help is more than appreciated. Kind regards, Sharif www.partygalore.co.uk Edited November 5, 2017 by sharifnaim (see edit history) Link to comment Share on other sites More sharing options...
sharifnaim Posted November 6, 2017 Author Share Posted November 6, 2017 Any help please?? Link to comment Share on other sites More sharing options...
sharifnaim Posted November 7, 2017 Author Share Posted November 7, 2017 Please any help??? Link to comment Share on other sites More sharing options...
sharifnaim Posted November 9, 2017 Author Share Posted November 9, 2017 Is there any admin to assist us please? There are so many important questions here not answered? Any help?? Link to comment Share on other sites More sharing options...
sharifnaim Posted November 11, 2017 Author Share Posted November 11, 2017 Is there away to attract the admin attention?? Is there a customer service number to contact them for help?? Link to comment Share on other sites More sharing options...
TiaNex Shopping Posted November 11, 2017 Share Posted November 11, 2017 maybe you should get help from emagic one store manager, Link to comment Share on other sites More sharing options...
sharifnaim Posted November 11, 2017 Author Share Posted November 11, 2017 1 hour ago, VicOffers said: maybe you should get help from emagic one store manager, I did. waiting for reply Link to comment Share on other sites More sharing options...
Alexandra Kold Posted November 13, 2017 Share Posted November 13, 2017 Hello, Sharif! Thank you for letting know about the issue you have faced with. As we can see, you have emailed our eMagicOne Support Center and now your question is under technical person's investigation. Do not hesitate to contact us again via the email [email protected] if additional questions occur and we will gladly assist you. Link to comment Share on other sites More sharing options...
sharifnaim Posted November 13, 2017 Author Share Posted November 13, 2017 28 minutes ago, Alexandra Kolodovska said: Hello, Sharif! Thank you for letting know about the issue you have faced with. As we can see, you have emailed our eMagicOne Support Center and now your question is under technical person's investigation. Do not hesitate to contact us again via the email [email protected] if additional questions occur and we will gladly assist you. Hi Alexandra, Many thanks for your kind reply. Its more than appreciated. That is right, I contacted your support centre last friday and I am still waiting. They are very helpeful. Your modules are so good. I must admit, I am not expert to understand it all at once. However, I am working hard to read all your documentation but as newie I find it difficlt to do it without your help. Looking forward to receiving solutions soon. Kind regards, Sharif Link to comment Share on other sites More sharing options...
Alexandra Kold Posted November 20, 2017 Share Posted November 20, 2017 Hello, Sharif! Thank you for your reply and for kind words. Our technical specialist is working on your case and you are always welcome to contact us again if you face with additional questions. Your patience is appreciated. Regards. Link to comment Share on other sites More sharing options...
sharifnaim Posted November 20, 2017 Author Share Posted November 20, 2017 Hi Alexandra, Many thanks for your kind reply. I must admit, you have been so professional and patient with me. your kind help is more than appreciated for a newbie to this. Kind regards, Sharif Link to comment Share on other sites More sharing options...
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