Internal Server Error 500 www.shop.com/www.shop.com

[vergami]

Hi there i hope someone could help me out.... i have a huge problem, the whole shop is down. I changed something in ps backoffice, in the section traffic&seo. so now i get this error. The URL looks like this : http://www.shop.com/www.shop.com/. the only thing i can see that the .htaccess doc on the ftp was changed at this time but i have no idea how to fix it. i would be really really thankful if someone could hepl me out. the store is online normaly so it is kind of bad..... 

 

Thanks a lot in advance! 

 

Regards Alex

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

[polosat]

Hi,

You mean you can't access even Back Office?
Try to simply delete .htaccess, it should help (make a backup just in case).
Then navigate to SEO & URLs page and set correct values for Shop domain, SSL domain and Base URI. Usually they are "your_domain", "your_domain" and "/" accordingly.

[vergami]

 @polosat   Thank your for reply! No i cant even enter the backoffice.... i deleted the .htaccess but it doesnt change anything :/

 

When i try to enter the BO i get this:

 

Warning: rename(/tmp/class_index.php4RYKs6,/home/vomisnet/www/vergami.com/app/cache/dev/class_index.php) [function.rename.php]: No such file or directory in /home/vomisnet/www/vergami.com/classes/PrestaShopAutoload.php on line 255

Warning: rename(/tmp/class_stub.phpSA9uHB,/home/vomisnet/www/vergami.com/app/cache/dev/class_stub.php) [function.rename.php]: No such file or directory in /home/vomisnet/www/vergami.com/classes/PrestaShopAutoload.php on line 255

Warning: rename(/tmp/namespaced_class_stub.phpUts4BG,/home/vomisnet/www/vergami.com/app/cache/dev/namespaced_class_stub.php) [function.rename.php]: No such file or directory in /home/vomisnet/www/vergami.com/classes/PrestaShopAutoload.php on line 255

Warning: require_once(/home/vomisnet/www/vergami.com/app/cache/dev/appParameters.php) [function.require-once.php]: failed to open stream: No such file or directory in /home/vomisnet/www/vergami.com/config/bootstrap.php on line 86

Fatal error: require_once() [function.require.php]: Failed opening required '/home/vomisnet/www/vergami.com/app/cache/dev/appParameters.php' (include_path='/home/vomisnet/www/vergami.com/vendor/pear/pear_exception:/home/vomisnet/www/vergami.com/vendor/pear/console_getopt:/home/vomisnet/www/vergami.com/vendor/pear/pear-core-minimal/src:/home/vomisnet/www/vergami.com/vendor/pear/archive_tar:.:/usr/local/share/pear') in /home/vomisnet/www/vergami.com/config/bootstrap.php on line 86

[NemoPS]

Can you check that the file is actually there?
Are you using a dev version of 1.7?

[Wallgrind.nl]

If im reading right you changed your main URL in the backoffice?
Try to change back the shop url true the database (hope this one did the trick)

[vergami]

@NemoPS Im totaly new on prestashop and generaly webdesign sorry.... what file should i check and where?

I am using the normal version, dowlnoaded 1-2 weeks ago....

[selectshop.at]

From what I can read on your other post, the problem is solved ?