error 500 Error 500 in the Admin side dashboard

[timgold]

Hi all I am getting error 500 when I click Total Subscribers in the dashboard.

Prestashop v1.7.2.3

Running PHP 5.6

Tried PHP 7.0  with same error as below ... still error 500 but it shows the code below technically.

Can any one help me understand it please? 

Thank you

 

[Sat Oct 28 12:04:22.423549 2017] [lsapi:error] [pid 28542:tid 139684264892160] [client 101.102.207.205:37676] [host mydomain.co.uk] Backend fatal error: PHP Fatal error:  Uncaught exception 'Symfony\\Component\\Debug\\Exception\\FatalErrorException' with message 'Error: Call to a member function isUsingNewTranslationSystem() on boolean' in /home/mydomainss3/public_html/controllers/admin/AdminModulesController.php:1403\nStack trace:\n#0 {main}\n\nNext exception 'LogicException' with message 'Request stack is empty' in /home/mydomainss3/public_html/app/bootstrap.php.cache:3224\nStack trace:\n#0 [internal function]: Symfony\\Component\\HttpKernel\\HttpKernel->terminateWithException(Object(Symfony\\Component\\Debug\\Exception\\FatalErrorException))\n#1 /home/mydomainss3/public_html/vendor/symfony/symfony/src/Symfony/Component/Debug/ErrorHandler.php(606): call_user_func(Array, Object(Symfony\\Component\\Debug\\Exception\\FatalErrorException))\n#2 /home/mydomainss3/public_html/vendor/symfony/symfony/src/Symfony/Component/Debug/ErrorHandler.php(668): Symfony\\Component\\Debug\\ErrorHandler->handleException(Object(Symfony\\Component\\Debug\\Exception\\FatalErrorException), Array)\n#3 [internal function]: Symfony\\Component\\Debu in /home/mydomainss3/public_html/app/bootstrap.php.cache on line 3224\n, referer: https://mydomain.co.uk/admin12345/index.php?controller=AdminDashboard&token=c32a7d048c64a399176300f028a6f1b1

 

[NemoPS]

Where are you clicking total subscribers exactly? The newsletter module?

[timgold]

6 hours ago, NemoPS said:

Where are you clicking total subscribers exactly? The newsletter module?

The link in Admin Dashboard not in the module.

Here is a screenshot of the link. Thank you for helping.

[timgold]

I have disabled the newsletter module but now even if I have enabled it again I am getting this error instead of error 500

 

[PrestaShop] Fatal error in module file: /home/thehous1/public_html/controllers/admin/AdminModulesController.php:1403
Call to a member function isUsingNewTranslationSystem() on boolean

[ksz4321]

I have the same problem. Any solution?

[Marcelo Nava]

Por favor alguien que pueda ayudar con el error 500?