EverythingsOverpriced Posted October 27, 2017 Share Posted October 27, 2017 Hey all, I'm trying to report a 1.7x bug in the forge for the first time, but I have an issue on this page http://forge.prestashop.com/secure/CreateIssue!default.jspa When I NEXT I get this error message. Quote Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. FYI. Thanks. Link to comment Share on other sites More sharing options...
selectshop.at Posted October 28, 2017 Share Posted October 28, 2017 Try it later, perhaps server was in maintenance... I was able to add a report some n´minutes ago. Link to comment Share on other sites More sharing options...
EverythingsOverpriced Posted October 28, 2017 Author Share Posted October 28, 2017 It's still not working for me. Same error. What browser are you using? I wonder if there is a place where we can report bugs about the bug reporting site... Link to comment Share on other sites More sharing options...
selectshop.at Posted October 28, 2017 Share Posted October 28, 2017 Mozilla FF latest version. Disable Firewall, perhaps this is sending some blocked things and the reason why it cannot quit with OK code. Link to comment Share on other sites More sharing options...
EverythingsOverpriced Posted October 28, 2017 Author Share Posted October 28, 2017 I'd prefer not to disable my firewall I've been a webmaster for 20 years and I have never had to disable my firewall just to access a website. Link to comment Share on other sites More sharing options...
selectshop.at Posted October 28, 2017 Share Posted October 28, 2017 Sorry but I'm not able to see if you are blocking scripts in your firewall or browser firewall. If you are blocking JS than it could be run into error. Also http requests blocked can run into error. As webmaster you know that get and post should be work without interruptions.... Try another browser and if this also not work, than it is something local on your machine. Most of times firewall problem. And let me say as experienced user and IT-Technician, also firewall is a software which can have bugs, or understand something by error. Link to comment Share on other sites More sharing options...
EverythingsOverpriced Posted October 28, 2017 Author Share Posted October 28, 2017 No one should ever disable their firewall just to access a website. To do so is an extremely bad idea as a firewall is a very important security tool. Virus infects websites > Website now requires you to disable your security software > Website infects your computer with virus or ransomware > Hackers laugh at your foolishness. This is how infections spread. I'm not saying the Forge is infected, but the signs are not good and there is absolutely no way I'm going to take such a huge risk. Thanks for taking the time to give your advice. Enjoy the rest of your weekend. Link to comment Share on other sites More sharing options...
razaro Posted October 28, 2017 Share Posted October 28, 2017 I am using Chromium and have no issues with that page. But do try other way like going to http://forge.prestashop.com/secure/Dashboard.jspa login in and then if you click Create it will give modal window, with different options. Link to comment Share on other sites More sharing options...
selectshop.at Posted October 28, 2017 Share Posted October 28, 2017 49 minutes ago, EverythingsOverpriced said: Virus infects websites > Website now requires you to disable your security software > Website infects your computer with virus or ransomware > Hackers laugh at your foolishness. I'm also using firewall, but one reliable. Several wellknown cheap standard solutions are not really good. They have high false blocking rates. Give a try with another browser, if this does not work, you can try to disable firewall for Prestashop and see if firewall is blocking by error the site. I again confirm, that there is no problem with forge-site and server error when you post. Link to comment Share on other sites More sharing options...
EverythingsOverpriced Posted October 28, 2017 Author Share Posted October 28, 2017 13 minutes ago, razaro said: I am using Chromium and have no issues with that page. But do try other way like going to http://forge.prestashop.com/secure/Dashboard.jspa login in and then if you click Create it will give modal window, with different options. I was already logged in there. Thats one page before the link I provided. Thank anyway Have a great weekend. Link to comment Share on other sites More sharing options...
EverythingsOverpriced Posted October 28, 2017 Author Share Posted October 28, 2017 As already stated, there is absolutely no way I will disable my firewall to access a website. I'm smarter than that. You may believe there is no problem, but there could be an issue you are not aware of. Thanks anyway. Link to comment Share on other sites More sharing options...
selectshop.at Posted October 28, 2017 Share Posted October 28, 2017 Use other browser, Problem is surely local with your machine. Try with tablet or some other device. Disabling firewall is only for test purposes and confirmation that the problem is local and not with Prestashop site. Link to comment Share on other sites More sharing options...
EverythingsOverpriced Posted October 28, 2017 Author Share Posted October 28, 2017 I'm not a noob dude. I know how to troubleshoot, I have been doing troubleshooting for over 20 years. I have already tried all that. As I said a few times there is NO WAY I will disable my firewall. Risk VS reward is not worth it, not by a long shot. Thanks anyway. Link to comment Share on other sites More sharing options...
razaro Posted October 28, 2017 Share Posted October 28, 2017 Yes you should not disable firewall. On page you linked if you click next I got same error and same message. But I asked you to try other way. Check this screenshot. http://nimb.ws/2aoBwf It is on same page you linked. Do not click next but that dark button with text "Create" in top menu. Form should appear link in screenshot, you fill data and submit form. I just did with test report. Link to comment Share on other sites More sharing options...
EverythingsOverpriced Posted October 28, 2017 Author Share Posted October 28, 2017 14 minutes ago, razaro said: Yes you should not disable firewall. On page you linked if you click next I got same error and same message. But I asked you to try other way. Check this screenshot. http://nimb.ws/2aoBwf It is on same page you linked. Do not click next but that dark button with text "Create" in top menu. Form should appear link in screenshot, you fill data and submit form. I just did with test report. You sir are a STAR! Thank you!! One small step for man.... Link to comment Share on other sites More sharing options...
selectshop.at Posted October 28, 2017 Share Posted October 28, 2017 Well, as stated before finally a local problem, not a Prestashop site problem. Link to comment Share on other sites More sharing options...
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