leeburgess Posted October 26, 2017 Share Posted October 26, 2017 When I reply to a message on customer services panel the customer gets an email with the subject. An answer to your message no. ct%thread_id is available Link to comment Share on other sites More sharing options...
selectshop.at Posted October 26, 2017 Share Posted October 26, 2017 This is a bug. Solution open. See here: http://forge.prestashop.com/browse/BOOM-3966 Link to comment Share on other sites More sharing options...
MaXi32 Posted August 1, 2019 Share Posted August 1, 2019 (edited) This has not been fixed for a long time since 2017.. Also happens at version 1.7.6 Edited August 1, 2019 by arafatx (see edit history) Link to comment Share on other sites More sharing options...
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