Impossible d'afficher les photos des produits

[Alex]

Bonjour,

je bloque depuis ce matin sur un problème d'affichage des photos de produits.

J'ai fais une installation toute fraiche de Prestashop 1.7.2.3.

Quant je créé un produit, les photos de s'affichent pas dans le front office.

En back office, la photo apparait dans la liste des produits, mais elle n'apparait plus dans la fiche produit.

Lorsque je passe en mode debug, sur la page produit du front office, j'ai ça :

ContextErrorException in ImageRetriever.php line 174: Notice: Undefined offset: 0

    in ImageRetriever.php line 174
    at ErrorHandler->handleError('8', 'Undefined offset: 0', '/var/home/boutiquetest/public_html/src/Adapter/Image/ImageRetriever.php', '174', array('object' => object(Product), 'id_image' => '27', 'type' => 'products', 'getImageURL' => 'getImageLink', 'root' => '/var/home/boutiquetest/public_html/img/p/', 'imageFolderPath' => '/var/home/boutiquetest/public_html/img/p/2/7', 'urls' => array(), 'image_types' => array(), 'extPath' => '/var/home/boutiquetest/public_html/img/p/2/7/fileType', 'ext' => 'jpg', 'mainImagePath' => '/var/home/boutiquetest/public_html/img/p/2/7/27.jpg', 'keys' => array())) in ImageRetriever.php line 174
    at ImageRetriever->getImage(object(Product), '27') in ImageRetriever.php line 81
    at ImageRetriever->PrestaShop\PrestaShop\Adapter\Image\{closure}(array('cover' => '1', 'id_image' => '27', 'legend' => '', 'position' => '1'))
    at array_map(object(Closure), array(array('cover' => '1', 'id_image' => '27', 'legend' => '', 'position' => '1'))) in ImageRetriever.php line 90
    at ImageRetriever->getProductImages(array('id_shop_default' => '1', 'id_manufacturer' => '0', 'id_supplier' => '0', 'reference' => 'R1256', 'supplier_reference' => '', 'location' => '', 'width' => '0.000000', 'height' => '0.000000', 'depth' => '0.000000', 'weight' => '0.000000', 'quantity_discount' => '0', 'ean13' => '', 'isbn' => '', 'upc' => '', 'cache_is_pack' => '0', 'cache_has_attachments' => '0', 'is_virtual' => '0', 'state' => '1', 'id_category_default' => '2', 'id_tax_rules_group' => '1', 'on_sale' => '0', 'online_only' => '0', 'ecotax' => '0', 'minimal_quantity' => '1', 'price' => '36', 'wholesale_price' => '0.000000', 'unity' => '', 'unit_price_ratio' => '0.000000', 'additional_shipping_cost' => '0.00', 'customizable' => '0', 'text_fields' => '0', 'uploadable_files' => '0', 'redirect_type' => '404', 'id_type_redirected' => '0', 'available_for_order' => '1', 'available_date' => '0000-00-00', 'show_condition' => '0', 'condition' => 'new', 'show_price' => '1', 'indexed' => '1', 'visibility' => 'both', 'cache_default_attribute' => '0', 'advanced_stock_management' => '0', 'date_add' => '2017-10-24 11:41:24', 'date_upd' => '2017-10-24 11:43:23', 'pack_stock_type' => '3', 'meta_description' => '', 'meta_keywords' => '', 'meta_title' => '', 'link_rewrite' => 'lorem-ipsum-dolor-sit-amet', 'name' => 'Lorem ipsum dolor sit amet', 'description' => '<p>Mauris non lacus et elit congue faucibus quis quis lacus. Ut eget vestibulum nunc. Curabitur ac varius risus. Pellentesque molestie tellus massa, et venenatis nulla cursus non. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Curabitur non elit finibus, lobortis felis a, tincidunt justo. Aliquam porta lorem ut laoreet blandit. In vehicula iaculis elit, vitae mattis urna. Aliquam ac metus sit amet massa faucibus tincidunt. Donec non hendrerit dui.</p> <p>Sed et ante a velit tincidunt mattis eget quis velit.</p>', 'description_short' => '<p>Lorem ipsum dolor sit amet</p>', 'available_now' => '', 'available_later' => '', 'id' => '11', 'id_product' => '11', 'out_of_stock' => '2', 'new' => '1', 'id_product_attribute' => '0', 'quantity_wanted' => '1', 'extraContent' => array(), 'allow_oosp' => '0', 'category' => 'accueil', 'category_name' => 'Accueil', 'link' => 'http://boutiquetest.n124.mobi/accueil/11-lorem-ipsum-dolor-sit-amet.html', 'attribute_price' => '0', 'price_tax_exc' => '30', 'price_without_reduction' => '36', 'reduction' => '0', 'specific_prices' => array(), 'quantity' => '15', 'quantity_all_versions' => '15', 'id_image' => 'fr-default', 'features' => array(), 'attachments' => array(), 'virtual' => '0', 'pack' => '0', 'packItems' => array(), 'nopackprice' => '0', 'customization_required' => false, 'rate' => '20', 'tax_name' => 'TVA FR 20%', 'ecotax_rate' => '0', 'unit_price' => '0', 'customizations' => array('fields' => array()), 'id_customization' => '0', 'is_customizable' => false, 'show_quantities' => true, 'quantity_label' => 'Produits', 'quantity_discounts' => array(), 'customer_group_discount' => '0'), object(Language)) in ProductPresenter.php line 96
    at ProductPresenter->fillImages(array('id_shop_default' => '1', 'id_manufacturer' => '0', 'id_supplier' => '0', 'reference' => 'R1256', 'supplier_reference' => '', 'location' => '', 'width' => '0.000000', 'height' => '0.000000', 'depth' => '0.000000', 'weight' => '0.000000', 'quantity_discount' => '0', 'ean13' => '', 'isbn' => '', 'upc' => '', 'cache_is_pack' => '0', 'cache_has_attachments' => '0', 'is_virtual' => '0', 'state' => '1', 'id_category_default' => '2', 'id_tax_rules_group' => '1', 'on_sale' => '0', 'online_only' => '0', 'ecotax' => '0', 'minimal_quantity' => '1', 'price' => '36', 'wholesale_price' => '0.000000', 'unity' => '', 'unit_price_ratio' => '0.000000', 'additional_shipping_cost' => '0.00', 'customizable' => '0', 'text_fields' => '0', 'uploadable_files' => '0', 'redirect_type' => '404', 'id_type_redirected' => '0', 'available_for_order' => '1', 'available_date' => '0000-00-00', 'show_condition' => '0', 'condition' => 'new', 'show_price' => true, 'indexed' => '1', 'visibility' => 'both', 'cache_default_attribute' => '0', 'advanced_stock_management' => '0', 'date_add' => '2017-10-24 11:41:24', 'date_upd' => '2017-10-24 11:43:23', 'pack_stock_type' => '3', 'meta_description' => '', 'meta_keywords' => '', 'meta_title' => '', 'link_rewrite' => 'lorem-ipsum-dolor-sit-amet', 'name' => 'Lorem ipsum dolor sit amet', 'description' => '<p>Mauris non lacus et elit congue faucibus quis quis lacus. Ut eget vestibulum nunc. Curabitur ac varius risus. Pellentesque molestie tellus massa, et venenatis nulla cursus non. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Curabitur non elit finibus, lobortis felis a, tincidunt justo. Aliquam porta lorem ut laoreet blandit. In vehicula iaculis elit, vitae mattis urna. Aliquam ac metus sit amet massa faucibus tincidunt. Donec non hendrerit dui.</p> <p>Sed et ante a velit tincidunt mattis eget quis velit.</p>', 'description_short' => '<p>Lorem ipsum dolor sit amet</p>', 'available_now' => '', 'available_later' => '', 'id' => '11', 'id_product' => '11', 'out_of_stock' => '2', 'new' => '1', 'id_product_attribute' => '0', 'quantity_wanted' => '1', 'extraContent' => array(), 'allow_oosp' => '0', 'category' => 'accueil', 'category_name' => 'Accueil', 'link' => 'http://boutiquetest.n124.mobi/accueil/11-lorem-ipsum-dolor-sit-amet.html', 'attribute_price' => '0', 'price_tax_exc' => '30', 'price_without_reduction' => '36', 'reduction' => '0', 'specific_prices' => array(), 'quantity' => '15', 'quantity_all_versions' => '15', 'id_image' => 'fr-default', 'features' => array(), 'attachments' => array(), 'virtual' => '0', 'pack' => '0', 'packItems' => array(), 'nopackprice' => '0', 'customization_required' => false, 'rate' => '20', 'tax_name' => 'TVA FR 20%', 'ecotax_rate' => '0', 'unit_price' => '0', 'customizations' => array('fields' => array()), 'id_customization' => '0', 'is_customizable' => false, 'show_quantities' => true, 'quantity_label' => 'Produits', 'quantity_discounts' => array(), 'customer_group_discount' => '0', 'attributes' => array(), 'weight_unit' => 'kg'), object(ProductPresentationSettings), array('id_shop_default' => '1', 'id_manufacturer' => '0', 'id_supplier' => '0', 'reference' => 'R1256', 'supplier_reference' => '', 'location' => '', 'width' => '0.000000', 'height' => '0.000000', 'depth' => '0.000000', 'weight' => '0.000000', 'quantity_discount' => '0', 'ean13' => '', 'isbn' => '', 'upc' => '', 'cache_is_pack' => '0', 'cache_has_attachments' => '0', 'is_virtual' => '0', 'state' => '1', 'id_category_default' => '2', 'id_tax_rules_group' => '1', 'on_sale' => '0', 'online_only' => '0', 'ecotax' => '0', 'minimal_quantity' => '1', 'price' => '36', 'wholesale_price' => '0.000000', 'unity' => '', 'unit_price_ratio' => '0.000000', 'additional_shipping_cost' => '0.00', 'customizable' => '0', 'text_fields' => '0', 'uploadable_files' => '0', 'redirect_type' => '404', 'id_type_redirected' => '0', 'available_for_order' => '1', 'available_date' => '0000-00-00', 'show_condition' => '0', 'condition' => 'new', 'show_price' => '1', 'indexed' => '1', 'visibility' => 'both', 'cache_default_attribute' => '0', 'advanced_stock_management' => '0', 'date_add' => '2017-10-24 11:41:24', 'date_upd' => '2017-10-24 11:43:23', 'pack_stock_type' => '3', 'meta_description' => '', 'meta_keywords' => '', 'meta_title' => '', 'link_rewrite' => 'lorem-ipsum-dolor-sit-amet', 'name' => 'Lorem ipsum dolor sit amet', 'description' => '<p>Mauris non lacus et elit congue faucibus quis quis lacus. Ut eget vestibulum nunc. Curabitur ac varius risus. Pellentesque molestie tellus massa, et venenatis nulla cursus non. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Curabitur non elit finibus, lobortis felis a, tincidunt justo. Aliquam porta lorem ut laoreet blandit. In vehicula iaculis elit, vitae mattis urna. Aliquam ac metus sit amet massa faucibus tincidunt. Donec non hendrerit dui.</p> <p>Sed et ante a velit tincidunt mattis eget quis velit.</p>', 'description_short' => '<p>Lorem ipsum dolor sit amet</p>', 'available_now' => '', 'available_later' => '', 'id' => '11', 'id_product' => '11', 'out_of_stock' => '2', 'new' => '1', 'id_product_attribute' => '0', 'quantity_wanted' => '1', 'extraContent' => array(), 'allow_oosp' => '0', 'category' => 'accueil', 'category_name' => 'Accueil', 'link' => 'http://boutiquetest.n124.mobi/accueil/11-lorem-ipsum-dolor-sit-amet.html', 'attribute_price' => '0', 'price_tax_exc' => '30', 'price_without_reduction' => '36', 'reduction' => '0', 'specific_prices' => array(), 'quantity' => '15', 'quantity_all_versions' => '15', 'id_image' => 'fr-default', 'features' => array(), 'attachments' => array(), 'virtual' => '0', 'pack' => '0', 'packItems' => array(), 'nopackprice' => '0', 'customization_required' => false, 'rate' => '20', 'tax_name' => 'TVA FR 20%', 'ecotax_rate' => '0', 'unit_price' => '0', 'customizations' => array('fields' => array()), 'id_customization' => '0', 'is_customizable' => false, 'show_quantities' => true, 'quantity_label' => 'Produits', 'quantity_discounts' => array(), 'customer_group_discount' => '0'), object(Language)) in ProductPresenter.php line 568
    at ProductPresenter->present(object(ProductPresentationSettings), array('id_shop_default' => '1', 'id_manufacturer' => '0', 'id_supplier' => '0', 'reference' => 'R1256', 'supplier_reference' => '', 'location' => '', 'width' => '0.000000', 'height' => '0.000000', 'depth' => '0.000000', 'weight' => '0.000000', 'quantity_discount' => '0', 'ean13' => '', 'isbn' => '', 'upc' => '', 'cache_is_pack' => '0', 'cache_has_attachments' => '0', 'is_virtual' => '0', 'state' => '1', 'id_category_default' => '2', 'id_tax_rules_group' => '1', 'on_sale' => '0', 'online_only' => '0', 'ecotax' => '0', 'minimal_quantity' => '1', 'price' => '36', 'wholesale_price' => '0.000000', 'unity' => '', 'unit_price_ratio' => '0.000000', 'additional_shipping_cost' => '0.00', 'customizable' => '0', 'text_fields' => '0', 'uploadable_files' => '0', 'redirect_type' => '404', 'id_type_redirected' => '0', 'available_for_order' => '1', 'available_date' => '0000-00-00', 'show_condition' => '0', 'condition' => 'new', 'show_price' => '1', 'indexed' => '1', 'visibility' => 'both', 'cache_default_attribute' => '0', 'advanced_stock_management' => '0', 'date_add' => '2017-10-24 11:41:24', 'date_upd' => '2017-10-24 11:43:23', 'pack_stock_type' => '3', 'meta_description' => '', 'meta_keywords' => '', 'meta_title' => '', 'link_rewrite' => 'lorem-ipsum-dolor-sit-amet', 'name' => 'Lorem ipsum dolor sit amet', 'description' => '<p>Mauris non lacus et elit congue faucibus quis quis lacus. Ut eget vestibulum nunc. Curabitur ac varius risus. Pellentesque molestie tellus massa, et venenatis nulla cursus non. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Curabitur non elit finibus, lobortis felis a, tincidunt justo. Aliquam porta lorem ut laoreet blandit. In vehicula iaculis elit, vitae mattis urna. Aliquam ac metus sit amet massa faucibus tincidunt. Donec non hendrerit dui.</p> <p>Sed et ante a velit tincidunt mattis eget quis velit.</p>', 'description_short' => '<p>Lorem ipsum dolor sit amet</p>', 'available_now' => '', 'available_later' => '', 'id' => '11', 'id_product' => '11', 'out_of_stock' => '2', 'new' => '1', 'id_product_attribute' => '0', 'quantity_wanted' => '1', 'extraContent' => array(), 'allow_oosp' => '0', 'category' => 'accueil', 'category_name' => 'Accueil', 'link' => 'http://boutiquetest.n124.mobi/accueil/11-lorem-ipsum-dolor-sit-amet.html', 'attribute_price' => '0', 'price_tax_exc' => '30', 'price_without_reduction' => '36', 'reduction' => '0', 'specific_prices' => array(), 'quantity' => '15', 'quantity_all_versions' => '15', 'id_image' => 'fr-default', 'features' => array(), 'attachments' => array(), 'virtual' => '0', 'pack' => '0', 'packItems' => array(), 'nopackprice' => '0', 'customization_required' => false, 'rate' => '20', 'tax_name' => 'TVA FR 20%', 'ecotax_rate' => '0', 'unit_price' => '0', 'customizations' => array('fields' => array()), 'id_customization' => '0', 'is_customizable' => false, 'show_quantities' => true, 'quantity_label' => 'Produits', 'quantity_discounts' => array(), 'customer_group_discount' => '0'), object(Language)) in ProductController.php line 1000
    at ProductControllerCore->getTemplateVarProduct() in ProductController.php line 329
    at ProductControllerCore->initContent() in Controller.php line 205
    at ControllerCore->run() in Dispatcher.php line 379
    at DispatcherCore->dispatch() in index.php line 28

 

Pourtant, quand je vais dans le FTP, dans le répertoire img/p/2/7 j'ai bien l'image qui se nomme 27.jpg

 

Savez vous comment me sortir de cette impasse ?

Je suis nouvel utilisateur de Prestashop et là je suis bloqué malgré les recherches que j'ai pu faire.

[BeComWeb]

Bonjour,

Avez-vous essayé de régénérer les images (menu "Apparence > Images", tout en bas) ?

Quelle version de PHP vous utilisez ?

[Alex]

Bonjour, merci pour votre réponse :-)

J'utilise la version 5.5.57-0  de PHP

J'ai régénéré plusieurs fois les images mais sans succès, cela ne change rien au problème d'affichage