eru777 Posted October 21, 2017 Share Posted October 21, 2017 (edited) I want to ask for a refund for a theme that is incompatible with godaddy economy hosting. Whom do I contact? I contacted the developer and they told me to ask prestashop addons directly at https://addons.prestashop.com/en/contact-us But the automated process takes me to the developer again. Edited October 21, 2017 by eru777 (see edit history) Link to comment Share on other sites More sharing options...
selectshop.at Posted October 21, 2017 Share Posted October 21, 2017 Log-in to your addons account. See on your order list the buttons on right side. There is one for contact. Follow the links.... Link to comment Share on other sites More sharing options...
bellini13 Posted October 21, 2017 Share Posted October 21, 2017 The developer of the theme can approve a refund, there is no need to contact addons support directly about this. Link to comment Share on other sites More sharing options...
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