Override - How fix this problem - Private note dont works

[Grindelf]

Hello fellows.

 

I have a problem with override option.

 

My prestashop 1.6.1.17 has a specific theme installed and for some modules that need leave the option "Disable all overrides"on option "NO" to be functional, like quick view and swap images on mouseover.

 

But, on my backoffice, i need that others functions works too, like the box "Add Private Note" on customers field, to add notes about the clients and yours orders.

And the "Add Private Note" only works when the option "Disable all overrides" are setted to "YES".

 

So, i dont know how to fix this problem evolving override.

 

Can someone help me please.

Thank you very much

Rita

[El Patron]

for And the "Add Private Note" only works when the option "Disable all overrides" are setted to "YES". are you using  native PrestaShop or a 3rd party module.  If 3rd party module where did you obtain it?  The And the "Add Private Note" only works when the option "Disable all overrides" are setted to "YES". native function would not use override so more info is needed.  Fred

[Grindelf]

Hello Fred

The option "Add Private Note" is the native from Prestashop.

 

dont know why this happens.

I made a test, when are setted to Yes, all notes that i add on form and save are registered.

If the option are setted to No, all notes not are saved.

 

One curious thing that occur, when are setted to No and not save the notes, is that the button "Save", after click on it, still appearing, the function of click on Save button still on.

 

 

 

 

 

[El Patron]

18 hours ago, Grindelf said:

Hello Fred

The option "Add Private Note" is the native from Prestashop.

 

dont know why this happens.

I made a test, when are setted to Yes, all notes that i add on form and save are registered.

If the option are setted to No, all notes not are saved.

 

One curious thing that occur, when are setted to No and not save the notes, is that the button "Save", after click on it, still appearing, the function of click on Save button still on.

 

 

 

 

 

 

wow, way to break the internet.  I cannot explain this behavior.  You may consider getting a ps webmaster to look at issue as ftp and more access would be needed for debug.  

[Grindelf]

when i tried to debug the website, cant see nothing to debug on backoffice (he backoffice works without debug), and on frontoffice received this error on page - see in attached image.

 

 

i changed the false to true on

 

/* Debug only */
if (!defined('_PS_MODE_DEV_')) {
define('_PS_MODE_DEV_', false);

 

Anyone can help

Edited October 24, 2017 by Grindelf (see edit history)