Bonek092 Posted October 18, 2017 Share Posted October 18, 2017 (edited) Welcome, Use an older beta version 1-Click Upgrade (which gives the ability to upgrade to 1.7.2.0) I wanted to upgrade Prestashop from version 1.6.1.17 to version 1.7.2.0 but at the very end of the update (uploading a new database) I got this error: [Ajax / Server Error for action upgradeDb] textStatus: "error " errorThrown:" " jqXHR: " " Does anyone know how I can get rid of it? From what I can think it may be too short time to access the database but I'm not sure. I also tried to install older version 1.7.0.0 by adding the archive file to autoupdate / download but it pops up the same error. I also changed the advanced PHP settings in the admin panel: max_execution_time = 450 max_input_time = 450 memory_limit = 256M max_input_vars = 3000 post_max_size = 128M upload_max_filesize = 128M But it just does not work, just hangs all the time on the last line of database updates and after 10 minutes it crashes. I added screenshot from update logs: Best wishes. Edited October 18, 2017 by Bonek092 (see edit history) Link to comment Share on other sites More sharing options...
Bonek092 Posted October 18, 2017 Author Share Posted October 18, 2017 Update: I have restored the new PHP settings and changed the memory_limit from 128 to 256. I changed the version of PHP from 7.0 to 5.3.6 (the same as previously supported copy of the store) I cleared the cache from the Presta admin panel and from the smarty / FTP folder. When upgrading to 1.7.2.0 with 1-Click Update I changed server performance to high. After these actions the update hung longer than usual but without error (screenshot): From the apache log I got such repetitive errors: [Wed Oct 18 11:55:26.762933 2017] [fcgid:warn] [pid 22267:tid 140428217065216] [client 188.40.106.73:49408] mod_fcgid: stderr: PHP Fatal error: Cannot use PrestaShopBundle\\Service\\Database\\Upgrade as Upgrade because the name is already in use in /home/bonek093/domains/bonek093.ayz.pl/public_html/src/PrestaShopBundle/Install/Install.php on line 56 Then the update has hung up and I got the same error again: And in apache logs such errors occurred: [Wed Oct 18 11:55:22.268299 2017] [fcgid:warn] [pid 22267:tid 140428315782912] [client 188.40.106.73:49324] mod_fcgid: stderr: PHP Fatal error: Cannot use PrestaShopBundle\\Service\\Database\\Upgrade as Upgrade because the name is already in use in /home/bonek093/domains/bonek093.ayz.pl/public_html/src/PrestaShopBundle/Install/Install.php on line 56 [Wed Oct 18 11:55:22.188135 2017] [fcgid:warn] [pid 22267:tid 140428622192384] [client 78.131.143.36:5561] mod_fcgid: read data timeout in 1200 seconds, referer: http://bonek093.ayz.pl/dokcjn9jl4wforys/index.php?controller=AdminSelfUpgrade&conf=6&token=481651fce6ca30aab6c8a15444e3f0d9 [Wed Oct 18 11:55:22.188159 2017] [core:error] [pid 22267:tid 140428622192384] [client 78.131.143.36:5561] End of script output before headers: ajax-upgradetab.php, referer: http://bonek093.ayz.pl/dokcjn9jl4wforys/index.php?controller=AdminSelfUpgrade&conf=6&token=481651fce6ca30aab6c8a15444e3f0d9 I do not know what to do next with this freak. Please help me. Link to comment Share on other sites More sharing options...
Tomin Posted October 20, 2017 Share Posted October 20, 2017 Don't have luck with this as well, stuck on DB upgrade as well. Prestashop twitter account told, that 1.6->1.7 upgrade is planed with version 1.7.4 Link to comment Share on other sites More sharing options...
tuk66 Posted October 24, 2017 Share Posted October 24, 2017 I would definitely use PHP 5.6, not 5.3. Also try to set server performance to low. Link to comment Share on other sites More sharing options...
bellini13 Posted October 24, 2017 Share Posted October 24, 2017 Also confirm that you have disabled any type of caching extensions (like apc, opcache, memcache etc...) Link to comment Share on other sites More sharing options...
norbertlaza Posted November 30, 2017 Share Posted November 30, 2017 I have the same err: [Ajax / Server Error for action upgradeDb] textStatus: "error " errorThrown:" " jqXHR: " " I have tryed everything....even upgrade from local folder or archive.... Link to comment Share on other sites More sharing options...
selectshop.at Posted December 1, 2017 Share Posted December 1, 2017 8 hours ago, norbertlaza said: I have the same err: [Ajax / Server Error for action upgradeDb] textStatus: "error " errorThrown:" " jqXHR: " " I have tryed everything....even upgrade from local folder or archive.... The error jqXHR on server is a general error like 500 server error. For to have more details, please read server error logs. Check also min. server requirements for to run PS 1.7. https://www.prestashop.com/forums/topic/633857-server-requirements-for-ps-17/ Link to comment Share on other sites More sharing options...
jetway Posted December 3, 2017 Share Posted December 3, 2017 I've been searching the forum and it seems there is still no 1 click upgrade available for 1.7.? Then why have it even on the market? I have not seen any other company that releases a new version and the old version can't even be upgraded. Link to comment Share on other sites More sharing options...
TiaNex Shopping Posted December 7, 2017 Share Posted December 7, 2017 it's not a good time to upgrade to prestashop 1.7,i think Link to comment Share on other sites More sharing options...
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