ballashop Posted October 16, 2017 Share Posted October 16, 2017 Hi, really i didn't understand the difference between those status: "Non ordered" and "abandoned cart" the modules which reminds the customer about "Non ordered" or "abandoned cart", how do they recognize the client who is not inscribed on the site? Thanks for any reply Link to comment Share on other sites More sharing options...
Knowband Plugins Posted December 11, 2017 Share Posted December 11, 2017 (edited) Abandoned cart is when the visitor or customer adds the product to their cart and leave the site without completing the order. "Not ordered" state can be a situation where the visitor opens the site and leaves. The store owner can try our Abandoned Cart module which gives various options to reduce the abandoned cart rate. Features: Increases conversion by serial reminders. Emails can be sent automatically or manually. Number of email templates are provided. Search any particular customer's cart easily. Simple and easy to manage. You can buy the module: https://addons.prestashop.com/en/remarketing-shopping-cart-abandonment/18297-knowband-abandoned-cart-serial-reminders-smart.html Edited December 11, 2017 by Knowband Plugins (see edit history) Link to comment Share on other sites More sharing options...
selectshop.at Posted December 11, 2017 Share Posted December 11, 2017 @ballashop - for to reduce abandoned carts you can use the native and free module "Customer follow-up -> cancelled carts" on your back-office module list. Link to comment Share on other sites More sharing options...
ballashop Posted December 11, 2017 Author Share Posted December 11, 2017 (edited) @selectshop.at @Knowband Plugins @ndiaga thanks for your answers. @selectshop.at do you mean this one? thanks Edited December 11, 2017 by ballashop wrong word (see edit history) Link to comment Share on other sites More sharing options...
selectshop.at Posted December 11, 2017 Share Posted December 11, 2017 Yes it is this module. There you have a section for abandonned carts. Is a very simple one, but also effective. If does not serve to you, than please check for more abandoned carts modules on official Prestashop addons site. https://addons.prestashop.com/en/search?id_category=0&search_query=abadoned+carts Offer from ndiaga and knowband was removed, as it they are against to forum rules and considered as advertising spam. Link to comment Share on other sites More sharing options...
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