Error 500 and 404 in Catalog/Modules and Catalog/Products

jhd · October 12, 2017

Hello,

I haved migrated one shop from Apache to Nginx 1.10.3, and installed other fresh PS installation 1.7.2.2.

Both works but not works catalog/modules and catalog/products, I get error 404 and error 500 nginx.

In migrated installation I get this in Improve>>Modules>>Modules&Services:

2017/10/12 10:06:48 [error] 4995#4995: *7139 open() "/var/www/domain.com/web/backoffice/index.php/module/catalog" failed (20: Not a directory), client: 88.35.140.207, server: domain.com, request: "GET /backoffice/index.php/module/catalog?_token=ZxOuMFjapeIHCIYTq976LX7-410oxMPrdcsN6pM-0_8 HTTP/1.1", host: "domain.com", referrer: "http://domain.com/backoffice/index.php?controller=AdminInformation&token=862f7299fgb9db5fdb825441ed8e4cf0"

I get this in Sell>>Catalog>>Products

2017/10/12 10:11:25 [error] 4995#4995: *7229 open() "/var/www/domain.com/web/backoffice/index.php/product/catalog" failed (20: Not a directory), client: 88.35.140.207, server: domain.com, request: "GET /backoffice/index.php/product/catalog?_token=y1SX50YC5iuonZ9VgsI4Fq_jdla-_jw7TtuYRTllUQs HTTP/1.1", host: "domain.com", referrer: "http://domain.com/backoffice/index.php?controller=AdminOrders&token=016a2b9b56894bf971c0f88a9b97a7bdc"

In Fresh Installation Improve>>Modules>>Modules&Service

2017/10/12 10:14:23 [error] 4996#4996: *7272 rewrite or internal redirection cycle while internally redirecting to "/error/404.html", client: 88.35.140.207, server: otherdomain.com, request: "GET /favicon.ico HTTP/1.1", host: "otherdomain.com", referrer: "http://otherdomain.com/backoffice/index.php/module/catalog?_token=ouxt_7zK2gsDNg3uZyQLyLRw5DT9vXsy4QWX8eFaCjQ"

Sell>>Catalog>>Products

2017/10/12 10:17:36 [error] 4996#4996: *7320 rewrite or internal redirection cycle while internally redirecting to "/error/404.html", client: 88.35.140.207, server: otherdomain.com, request: "GET /favicon.ico HTTP/1.1", host: "otherdomain.com", referrer: "http://otherdomain.com/backoffice/index.php/product/catalog?_token=ouxt_7zK2gsDNg3uZyQLyLRw5DT9vXsy4QWX8eFaCjQ"

Do you have any idea what the problem might be?

Best regards.

Directives to the first domain (migrated PS installation)

PHP INI

register_globals = off;

magic_quotes_gpc = off;

allow_url_fopen = true;

allow_url_include = on;

upload_max_filesize = 50M;

post_max_size = 50M;

memory_limit = 1024M;

max_execution_time = 3000;

max_input_time = 3000;

max_input_vars = 10000;

suhosin.get.max_vars = 10000;

suhosin.post.max_vars = 10000;

Nginx Directives

client_header_timeout 3000;

client_body_timeout 3000;

fastcgi_read_timeout 3000;

client_max_body_size 32m;

fastcgi_buffers 8 128k;

fastcgi_buffer_size 128k;

spaetz · October 12, 2017

Hi there, it takes some tweaking with nginx bit it works. Do check out the sample nginx.configuration file at:

https://github.com/MattLoyeD/Prestashop-Nginx

The main issue is that it uses /adminXXX/index.php/product/... urls and those need to be directed to adminXXX/index.php?...

P.S. If you build on that add "attribute" and "feature" to the list of modules in that list of symfony names as well, as they are needed but currently missing.

jhd · October 12, 2017

Thank you!

Now works better, I can access to Products, but in Modules and Services i get the curl error:

Cannot get catalog data, please try again later. Reason: cURL error 28: Resolving timed out after 5515 milliseconds

2017/10/12 16:35:18 [error] 2839#2839: *1 rewrite or internal redirection cycle while internally redirecting to "/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/backoffice/index.php/_wdt/3d61c5&_token=ouxt_7zK1gsDNg6uZyQLyLRw7DT9vXsy3QWX8eFaCjQ&&&&&&&&&&", client: 81.38.120.101, server: domain.com; request: "GET /backoffice/index.php/_wdt/3d61c5?_token=ouxt_6xK1gsDNg6uZyQLyLRw7DT9vXsy3QWX8eGhCjQ HTTP/1.1", host: "domain.com", referrer: "http://domain.com/backoffice/index.php/module/catalog?_token=ouxt_6xK1gsDNg6uZyQLyLRw7DT9vXsy3QWX8eGhCjQ"

Something must be wrong, it is not normal:

/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/backoffice/index.php

This is the configuration that I have left after adding the directives to IspConfig.

server {

listen *:80;

server_name mydomain.com www.mydomain.com;

root /var/www/mydomain.com/web/;

index index.html index.htm index.php index.cgi index.pl index.xhtml;

error_page 400 /error/400.html;

error_page 401 /error/401.html;

error_page 403 /error/403.html;

error_page 404 /error/404.html;

error_page 405 /error/405.html;

error_page 500 /error/500.html;

error_page 502 /error/502.html;

error_page 503 /error/503.html;

recursive_error_pages on;

location = /error/400.html {

internal;

}

location = /error/401.html {

internal;

}

location = /error/403.html {

internal;

}

location = /error/404.html {

internal;

}

location = /error/405.html {

internal;

}

location = /error/500.html {

internal;

}

location = /error/502.html {

internal;

}

location = /error/503.html {

internal;

}

error_log /var/log/ispconfig/httpd/mydomain.com/error.log;

access_log /var/log/ispconfig/httpd/mydomain.com/access.log combined;

location ~ /\. {

deny all;

}

location ^~ /.well-known/acme-challenge/ {

access_log off;

log_not_found off;

root /usr/local/ispconfig/interface/acme/;

autoindex off;

index index.html;

try_files $uri $uri/ =404;

}

location = /favicon.ico {

log_not_found off;

access_log off;

expires max;

add_header Cache-Control "public, must-revalidate, proxy-revalidate";

}

location = /robots.txt {

allow all;

log_not_found off;

access_log off;

}

location /stats/ {

index index.html index.php;

auth_basic "Members Only";

auth_basic_user_file /var/www/clients/client1/web3/web/stats/.htpasswd_stats;

}

location ^~ /awstats-icon {

alias /usr/share/awstats/icon;

}

location ~ \.php$ {

try_files /bbcb1825da9ba291916faeeab4c17096.htm @php;

}

location @php {

try_files $uri =404;

include /etc/nginx/fastcgi_params;

fastcgi_pass unix:/var/lib/php7.0-fpm/web3.sock;

fastcgi_index index.php;

fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;

fastcgi_intercept_errors on;

}

location /cgi-bin/ {

try_files $uri =404;

include /etc/nginx/fastcgi_params;

root /var/www/clients/client1/web3;

gzip off;

fastcgi_pass unix:/var/run/fcgiwrap.socket;

fastcgi_index index.cgi;

fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;

fastcgi_intercept_errors on;

}

error_page 404 /index.php?controller=404;

rewrite ^/([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+.jpg$ /img/p/$1/$1$2$3.jpg last;

rewrite ^/([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+.jpg$ /img/p/$1/$2/$1$2$3$4.jpg last;

rewrite ^/([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+.jpg$ /img/p/$1/$2/$3/$1$2$3$4$5.jpg last;

rewrite ^/([0-9])([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+.jpg$ /img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg last;

rewrite ^/([0-9])([0-9])([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+.jpg$ /img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg last;

rewrite ^/([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg last;

rewrite ^/([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg last;

rewrite ^/([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg last;

rewrite ^/c/([0-9]+)(-[.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+.jpg$ /img/c/$1$2$3.jpg last;

rewrite ^/c/([a-zA-Z_-]+)(-[0-9]+)?/.+.jpg$ /img/c/$1$2.jpg last;

gzip_types

application/atom+xml

application/javascript

application/json

application/ld+json

application/manifest+json

application/rss+xml

application/vnd.geo+json

application/vnd.ms-fontobject

application/x-font-ttf

application/x-web-app-manifest+json

application/xhtml+xml

application/xml

font/opentype

image/bmp

image/svg+xml

image/x-icon

text/cache-manifest

text/css

text/plain

text/vcard

text/vnd.rim.location.xloc

text/vtt

text/x-component

text/x-cross-domain-policy;

gzip_disable "MSIE [1-6]\.(?!.*SV1)";

location / {

try_files $uri $uri/ /index.php$uri&$args;

}

location ~ /(international|_profiler|module|product|combination|specific-price)/(.*)$ {

try_files $uri $uri/ /index.php?q=$uri&$args /backoffice/index.php$is_args$args;

}

location /phpmyadmin {

root /usr/share/;

index index.php index.html index.htm;

location ~ ^/phpmyadmin/(.+\.php)$ {

try_files $uri =404;

root /usr/share/;

fastcgi_pass unix:/var/run/php/php7.0-fpm.sock;

fastcgi_index index.php;

fastcgi_param SCRIPT_FILENAME $request_filename;

include /etc/nginx/fastcgi_params;

fastcgi_param PATH_INFO $fastcgi_script_name;

fastcgi_buffer_size 128k;

fastcgi_buffers 256 4k;

fastcgi_busy_buffers_size 256k;

fastcgi_temp_file_write_size 256k;

fastcgi_intercept_errors on;

}

location ~* ^/phpmyadmin/(.+\.(jpg|jpeg|gif|css|png|js|ico|html|xml|txt))$ {

root /usr/share/;

}

}

location /phpMyAdmin {

rewrite ^/* /phpmyadmin last;

}

}

Edited October 12, 2017 by jhd (see edit history)

jhd · October 15, 2017

Hello,

Already solved for the both domains.

Until an hour ago the modules could be managed without problems but now I'm getting this error:

Cannot get catalog data, please try again later. Reason: cURL error 28: Resolving timed out after 5514 milliseconds

PHP

allow_url_fopen = true;
upload_max_filesize = 30M;
post_max_size = 30M;
memory_limit = 512M;
max_execution_time = 300;
max_input_time = 300;
max_input_vars = 300;

register_globals = Off
magic_quotes_gpc = Off
allow_url_include = Off
safe_mode = Off
safe_mode_gid = Off

NGINX

 # Gzip Settings, convert all types.
    gzip on;
    gzip_vary on;
    gzip_proxied any;

    # Can be enhance to 5, but it can slow you server
    # gzip_comp_level    5;
    # gzip_min_length    256;

    gzip_types
        application/atom+xml
        application/javascript
        application/json
        application/ld+json
        application/manifest+json
        application/rss+xml
        application/vnd.geo+json
        application/vnd.ms-fontobject
        application/x-font-ttf
        application/x-web-app-manifest+json
        application/xhtml+xml
        application/xml
        font/opentype
        image/bmp
        image/svg+xml
        image/x-icon
        text/cache-manifest
        text/css
        text/plain
        text/vcard
        text/vnd.rim.location.xloc
        text/vtt
        text/x-component
        text/x-cross-domain-policy;
        # Supposed to be the case but we never know
        # text/html;
        
    gzip_disable "MSIE [1-6]\.(?!.*SV1)";

error_page 404 /index.php?controller=404;    

 
  rewrite ^/api/?(.*)$ /webservice/dispatcher.php?url=$1 last;
  rewrite ^/([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ /img/p/$1/$1$2.jpg last;
  rewrite ^/([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ /img/p/$1/$2/$1$2$3.jpg last;
  rewrite ^/([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ /img/p/$1/$2/$3/$1$2$3$4.jpg last;
  rewrite ^/([0-9])([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ /img/p/$1/$2/$3/$4/$1$2$3$4$5.jpg last;
  rewrite ^/([0-9])([0-9])([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ /img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6.jpg last;
  rewrite ^/([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7.jpg last;
  rewrite ^/([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8.jpg last;
  rewrite ^/([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ /img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9.jpg last;
  rewrite ^/c/([0-9]+)(-[_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ /img/c/$1$2.jpg last;
  rewrite ^/c/([a-zA-Z-]+)(-[0-9]+)?/.+\.jpg$ /img/c/$1.jpg last;
  rewrite ^/([0-9]+)(-[_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ /img/c/$1$2.jpg last;
  try_files $uri $uri/ /index.php?$args;


  location ~ /(international|_profiler|module|product|combination|specific-price|feature|attribute)/(.*)$ {
           try_files $uri $uri/ /index.php?q=$uri&$args /adminXXXX/index.php$is_args$args;
  }

PHP-FMP

pm = dynamic
pm.max_children = 75
pm.start_servers = 10
pm.min_spare_servers = 5
pm.max_spare_servers = 20
pm.max_requests = 300

Edited October 15, 2017 by jhd (see edit history)

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