Your connection is not private in Chrome using SSL site

[DArnaez]

After install the SSL service I was able to run the payment module Stripe that require a SSL site. Now the problem is that when I test it in Chrome, going to the checkout page I receive the "Your connection is not private"

https://www.ohmyicons.com/en/order

 

Any clue about how to resolve this issue?  I think I'm loosing sales.

 

Thanks!

[razaro]

Try solution from here 

https://www.prestashop.com/forums/topic/355246-solved-quick-search-block-module-provokes-unsecure-ssl/?p=1787175

but check your theme block search  modules folder .

[DArnaez]

Thanks buddy. I tried but the problem still there. specifically in Chrome. Please check if https://www.ohmyicons.com/en/order  show you the same. Thanks! Today I spend the whole day with the Hostgator team to resolve the problem that was basically they put in the certificate the domain without the "www..". Now they change it. My question now is... it this issue caused by the certificate, or the theme used... or the .htaccess file?

[razaro]

That error is fixed, nice job. But you still have issue with certificate. It should be both for www and non-www. 

It is not htaccess issue. You can even try free Lets Encrypt, probably available at your cPanel. But maybe better hosting sort that. 

[SophieWilson655Qn]

Make sure your time and date are sync
Sending resync command to local computer
Command : w32tm /resync

if it is sync and still getting error

i do recommend clear some cache on your browser and update it. sometimes this issue will it it if not i found another solution and it works as well following solution No.2 from this website https://www.errorsolutions.tech/error/your-connection-is-not-private-chrome-error/ to sort this issue out.

[DArnaez]

This issue was resolved. Thanks anyway Sophie.