LovePrestashop Posted July 19, 2010 Share Posted July 19, 2010 I have installed prestashop successfully and I love it! It is easy to use. Just one thing is difficut - I can NOT upload the image for a product.I created a new category and then add a new product. I went to the image tab and select a image, put the description... and then click the button "save". It display the message "update successful". However, from the product list at the back office, I can't see its image as well as the shop! It displays "no image available". Here is its url: http://www.ialda.com/prestashop/I have search on google and 1 article said its size must be 600x600px. I have followed this way but it still doesn't work. Message shows me "update successful" but displays "no image available".Any thing I did wrong or it is a bug in prestashop?Please help! ThanksBy the way, I found out my product upload image screen has "save and stay" button only but other simple products has "save image" button. What is happening? Link to comment Share on other sites More sharing options...
mrfoameruk Posted July 19, 2010 Share Posted July 19, 2010 did you get any error message?i was having the same sort of problem but it was saying reduction date was wrong. I thought this so what, that cant have anything to do with the image, but after a few day and correcting the dates i found images would now upload and be shown. Link to comment Share on other sites More sharing options...
LovePrestashop Posted July 19, 2010 Author Share Posted July 19, 2010 I got "update successful" message. I can't see any error messages. Link to comment Share on other sites More sharing options...
mrfoameruk Posted July 19, 2010 Share Posted July 19, 2010 cant help but i dont think the images have to be the size you quoted, i just pick any image size and upload. the only constraint is the actual file size, but thats quite high (2 megs i think) Link to comment Share on other sites More sharing options...
LovePrestashop Posted July 19, 2010 Author Share Posted July 19, 2010 I tried to use any different size of images, but no one is working. All say "update successful". Do u know why the button text is "save and stay"? But simple product has "Save image" button. why? Link to comment Share on other sites More sharing options...
LovePrestashop Posted July 20, 2010 Author Share Posted July 20, 2010 any one could help me with this issue please? Link to comment Share on other sites More sharing options...
LovePrestashop Posted July 20, 2010 Author Share Posted July 20, 2010 I have installed 1.4.0.1 - the beta vision and still got the same issue: every time I upload an image for a product, it says "update successful" but I can't see the image at all. I used the image and loaded it to another person's demo site successful. So must bust some thing wrong with my installation? I use windows server and IIS5. Thanks Link to comment Share on other sites More sharing options...
rocky Posted July 20, 2010 Share Posted July 20, 2010 The "Save and stay" button is only supposed to appear if you try to add an image to a product that hasn't been created yet. If the product has been previously saved, it should have a "Save image" button. Link to comment Share on other sites More sharing options...
LovePrestashop Posted July 20, 2010 Author Share Posted July 20, 2010 Thanks moderator! The problem is that I can't see "save image" button. I can see "save and stay" button only. Something wrong with my installation? Link to comment Share on other sites More sharing options...
rocky Posted July 20, 2010 Share Posted July 20, 2010 If the "Save image" button is missing when editing an existing product, then something must be wrong with your installation. Link to comment Share on other sites More sharing options...
DutchCoding Posted July 20, 2010 Share Posted July 20, 2010 I can see images on you site Link to comment Share on other sites More sharing options...
LovePrestashop Posted July 20, 2010 Author Share Posted July 20, 2010 Thanks Moderator, I can see "save image" button on existing product, but once I save the new image, it says "update successful". However, I can't see the new image. I have checked the \prestashop\img\p\ folder, there is no new image at all and the folder is writeable.DutchCoding, the images you saw on my site were existing products. my new product test 2 doesn't have an image. Link to comment Share on other sites More sharing options...
DutchCoding Posted July 20, 2010 Share Posted July 20, 2010 whats your php version?5.2.9 has image uploading problems right Rocky?greets,DutchCoding Link to comment Share on other sites More sharing options...
LovePrestashop Posted July 20, 2010 Author Share Posted July 20, 2010 DutchCoding, my php version is 5.2.13.I have found another thread on this issue, but it doesn't work for me. Here is the thread: http://www.prestashop.com/forums/viewthread/31341/configuring___using_prestashop/solved_cant_upload_product_images/ Link to comment Share on other sites More sharing options...
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