webbwayne Posted October 9, 2017 Share Posted October 9, 2017 Hi everyone, The default Paypal module from prestashop seems to prefer to use the invoice address rather than the delivery address. I've always sort of ignored this until last week when a customer called and was upset that he had wasted 10 minutes trying to figure out why Paypal was taking his invoice address as the delivery address. Is there a way to fix this? Is there a way to import the Delivery address to paypal rather than the invoice address or is this something that cannot change? Is there a reason why the Paypal module prefers the invoice address over the delivery address when choosing two different addresses? Any help would be great. Thanks Link to comment Share on other sites More sharing options...
Guest Posted October 9, 2017 Share Posted October 9, 2017 We never even look at addresses on PayPal - for us it is what is in prestashop that matters. That is where we print delivery notes and invoices etc Perhaps just add a simple note on the checkout page advising customers that the store only looks at the info they have entered in Prestashop Link to comment Share on other sites More sharing options...
webbwayne Posted October 9, 2017 Author Share Posted October 9, 2017 That could work and that's what we've been doing I was just worried about the Paypal Seller Protection part. I mean, we aren't technically shipping it to the address that is listed on paypal so there would be no seller protection. Anyone have any experience with that? Link to comment Share on other sites More sharing options...
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