Jump to content

"exception": "cURL error 28: in PS1.7.2.2


jhd

Recommended Posts

ERROR 17:16:37 app Data from PrestaShop Addons is invalid, and cannot fallback on cache. Context: { "exception": "cURL error 28: Resolving timed out after 5514 milliseconds" }             

 

Hello,

 

I get this exception when I try to access Improve -> Modules --> Modules & Services

 

How can I fix it?

 

Thank you for advanced.

 

Best regards

 

 

 

 CONFIGURATION INFORMATION

This information must be provided when you report an issue on our bug tracker or forum.

 SERVER INFORMATION

Server information: Linux #119-Ubuntu SMP Tue Sep 12 14:59:54 UTC 2017 x86_64

Server software version: Apache/2.4.18 (Ubuntu)

PHP version: 7.0.22-0ubuntu0.16.04.1

Memory limit: 64M

Max execution time: 1000

Upload Max File size: 10M

 CONFIGURACIÓN DE LA BASE DE DATOS

MySQL version: 10.0.31-MariaDB-0ubuntu0.16.04.2

MySQL server: 127.0.0.1

MySQL name: db_001

MySQL user: user_005

Tables prefix: ps_

MySQL engine: InnoDB

MySQL driver: DbPDO

 STORE INFORMATION

PrestaShop version: 1.7.2.2

Shop URL: http://domain.com/

Current theme in use: classic

 MAIL CONFIGURATION

Mail method: You are using your own SMTP parameters.

SMTP server: smtp.server.com

SMTP username: Defined

SMTP password: Defined

Encryption: on

SMTP port: 25

 YOUR INFORMATION

Your web browser: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36

 CHECK YOUR CONFIGURATION

Required parameters: OK

Optional parameters: OK

 

 

Link to comment
Share on other sites

Your memory_limit is too low. It should be 512M. Please check also max_input_time which should be 300. Change also max upload size to 20

 

Server requirements as min. are:

  • memory_limit = 512M
  • max_execution_time = 300
  • max_input_time = 300
  • upload_max_filesize = 20M
  • post_max_size = 20M
  • max_input_vars = 10000
  • Like 1
Link to comment
Share on other sites

Thanks for your time, very useful for me.

 

upload_max_filesize = 20M;
post_max_size = 20M;
memory_limit = 1024M;
max_execution_time = 10000;
max_input_time = -1;
max_input_vars = 100000;
suhosin.get.max_vars = 10000;
suhosin.post.max_vars = 10000;
register_globals = off
 
Now it's working.
 
You have a good day.
Edited by jhd (see edit history)
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...