jhd Posted October 8, 2017 Share Posted October 8, 2017 ERROR 17:16:37 app Data from PrestaShop Addons is invalid, and cannot fallback on cache. Context: { "exception": "cURL error 28: Resolving timed out after 5514 milliseconds" } Hello, I get this exception when I try to access Improve -> Modules --> Modules & Services How can I fix it? Thank you for advanced. Best regards CONFIGURATION INFORMATIONThis information must be provided when you report an issue on our bug tracker or forum. SERVER INFORMATIONServer information: Linux #119-Ubuntu SMP Tue Sep 12 14:59:54 UTC 2017 x86_64 Server software version: Apache/2.4.18 (Ubuntu) PHP version: 7.0.22-0ubuntu0.16.04.1 Memory limit: 64M Max execution time: 1000 Upload Max File size: 10M CONFIGURACIÓN DE LA BASE DE DATOSMySQL version: 10.0.31-MariaDB-0ubuntu0.16.04.2 MySQL server: 127.0.0.1 MySQL name: db_001 MySQL user: user_005 Tables prefix: ps_ MySQL engine: InnoDB MySQL driver: DbPDO STORE INFORMATIONPrestaShop version: 1.7.2.2 Shop URL: http://domain.com/ Current theme in use: classic MAIL CONFIGURATIONMail method: You are using your own SMTP parameters. SMTP server: smtp.server.com SMTP username: Defined SMTP password: Defined Encryption: on SMTP port: 25 YOUR INFORMATIONYour web browser: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 CHECK YOUR CONFIGURATIONRequired parameters: OK Optional parameters: OK Link to comment Share on other sites More sharing options...
selectshop.at Posted October 9, 2017 Share Posted October 9, 2017 Your memory_limit is too low. It should be 512M. Please check also max_input_time which should be 300. Change also max upload size to 20 Server requirements as min. are: memory_limit = 512M max_execution_time = 300 max_input_time = 300 upload_max_filesize = 20M post_max_size = 20M max_input_vars = 10000 1 Link to comment Share on other sites More sharing options...
jhd Posted October 9, 2017 Author Share Posted October 9, 2017 (edited) Thanks for your time, very useful for me. upload_max_filesize = 20M; post_max_size = 20M; memory_limit = 1024M; max_execution_time = 10000; max_input_time = -1; max_input_vars = 100000; suhosin.get.max_vars = 10000; suhosin.post.max_vars = 10000; register_globals = off Now it's working. You have a good day. Edited October 9, 2017 by jhd (see edit history) Link to comment Share on other sites More sharing options...
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