diversicum Posted October 3, 2017 Share Posted October 3, 2017 Cannot duplicate products - neither by clicking "duplicate" nor by the Shortcut given - what's my fault?Thanks a lot for your help! Link to comment Share on other sites More sharing options...
Bill Dalton Posted October 3, 2017 Share Posted October 3, 2017 I can tell you it is working on my copy. You didn't mention if you can add product. It could be permissions issue. Check img directory permissions. Link to comment Share on other sites More sharing options...
diversicum Posted October 4, 2017 Author Share Posted October 4, 2017 Thank you for your helpful reply. I cannot add products either.As I am logged in as "SuperAdmin" I assume it should not be a permissions issue - am I wrong? Link to comment Share on other sites More sharing options...
Bill Dalton Posted October 4, 2017 Share Posted October 4, 2017 Read & write file permissions are controlled outside applications. You can check and set file permissions usually via the control panel provided by your host. Or you may need to contact your host. The permissions usually need to be set correctly in order to install Prestashop. You can also edit a file to turn on error output, the file is called defines.inc.php located in the directory called /config Look for line define('_PS_MODE_DEV_', false); Change false to true Then try to "duplicate" again, in that mode it may give more information when the error happens. Unfortunately this is not always the case and you may not see anymore info, but it is really one of the first things you can do to try to track the cause of a problem. Link to comment Share on other sites More sharing options...
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