Help, Not storing orders - PrestashopException

[SimonHB]

Hi Guys,

 

Our website has over the weekend been playing up, customers are ordering but their order has no invoice, and no product details associated with it, the only way we can see what they ordered is by going into the shopping/abandoned carts area and matching up the customer/amounts to what they had in their basket. The error log is showing this:

 

[Sun Oct 01 13:55:58.979347 2017] [cgi:error] [pid 4463] [client 195.35.91.68:54430] AH01215: #7 /home/blindsliveco/public_html/modules/worldpay/validation.php(44): PaymentModuleCore-> in /home/blindsliveco/public_html/classes/ObjectModel.php on line 909: /usr/local/cpanel/cgi-sys/ea-php70
[Sun Oct 01 13:55:58.979278 2017] [cgi:error] [pid 4463] [client 195.35.91.68:54430] AH01215: #6 /home/blindsliveco/public_html/classes/PaymentModule.php(365): OrderDetailCore->createList(Object(Order), Object(Cart), '2', Array, 0, true, 0): /usr/local/cpanel/cgi-sys/ea-php70
[Sun Oct 01 13:55:58.979220 2017] [cgi:error] [pid 4463] [client 195.35.91.68:54430] AH01215: #5 /home/blindsliveco/public_html/classes/order/OrderDetail.php(678): OrderDetailCore->create(Object(Order), Object(Cart), Array, '2', 0, true, 0): /usr/local/cpanel/cgi-sys/ea-php70
[Sun Oct 01 13:55:58.979151 2017] [cgi:error] [pid 4463] [client 195.35.91.68:54430] AH01215: #4 /home/blindsliveco/public_html/classes/order/OrderDetail.php(653): ObjectModelCore->save(): /usr/local/cpanel/cgi-sys/ea-php70
[Sun Oct 01 13:55:58.979084 2017] [cgi:error] [pid 4463] [client 195.35.91.68:54430] AH01215: #3 /home/blindsliveco/public_html/classes/ObjectModel.php(445): OrderDetailCore->add(true, false): /usr/local/cpanel/cgi-sys/ea-php70
[Sun Oct 01 13:55:58.979045 2017] [cgi:error] [pid 4463] [client 195.35.91.68:54430] AH01215: #2 /home/blindsliveco/public_html/classes/order/OrderDetail.php(802): ObjectModelCore->add(true, false): /usr/local/cpanel/cgi-sys/ea-php70
[Sun Oct 01 13:55:58.979004 2017] [cgi:error] [pid 4463] [client 195.35.91.68:54430] AH01215: #1 /home/blindsliveco/public_html/classes/ObjectModel.php(487): ObjectModelCore->getFields(): /usr/local/cpanel/cgi-sys/ea-php70
[Sun Oct 01 13:55:58.978967 2017] [cgi:error] [pid 4463] [client 195.35.91.68:54430] AH01215: #0 /home/blindsliveco/public_html/classes/ObjectModel.php(246): ObjectModelCore->validateFields(): /usr/local/cpanel/cgi-sys/ea-php70
[Sun Oct 01 13:55:58.978881 2017] [cgi:error] [pid 4463] [client 195.35.91.68:54430] AH01215: PHP Fatal error:  Uncaught PrestaShopException: Property OrderDetail->product_name is not valid in /home/blindsliveco/public_html/classes/ObjectModel.php:909: /usr/local/cpanel/cgi-sys/ea-php70

 

Can anyone shed any light on this please? It's causing us massive issues!

 

Thank you

[Scully]

You should always give an information on your prestashop version you are using.

From a first impression your php version might cause some incompatibilities errors.

[SimonHB]

Sorry, we are using version 1.6.1.14 and we have fixed that issue now, but you are right, we now get the following issue:

[Mon Oct 02 09:26:27.089145 2017] [cgi:error] [pid 30683] [client 195.35.90.68:33132] AH01215: PHP Deprecated:  Non-static method PaypalPlusPui::getByIdOrder() should not be called statically in /home/blindsliveco/public_html/modules/paypal/paypal.php on line 2618: /usr/local/cpanel/cgi-sys/ea-php70
[Mon Oct 02 09:26:26.531993 2017] [cgi:error] [pid 30683] [client 195.35.90.68:33132] AH01215: PHP Deprecated:  Non-static method PaypalPlusPui::getByIdOrder() should not be called statically in /home/blindsliveco/public_html/modules/paypal/paypal.php on line 2618: /usr/local/cpanel/cgi-sys/ea-php70
[Mon Oct 02 09:13:08.038090 2017] [cgi:error] [pid 29550] [client 195.35.90.68:41503] AH01215: PHP Deprecated:  Non-static method PaypalPlusPui::getByIdOrder() should not be called statically in /home/blindsliveco/public_html/modules/paypal/paypal.php on line 2618: /usr/local/cpanel/cgi-sys/ea-php70
[Mon Oct 02 09:13:07.186597 2017] [cgi:error] [pid 29550] [client 195.35.90.68:41503] AH01215: PHP Deprecated:  Non-static method PaypalPlusPui::getByIdOrder() should not be called statically in /home/blindsliveco/public_html/modules/paypal/paypal.php on line 2618: /usr/local/cpanel/cgi-sys/ea-php70

Any idea on how to fix this? We are running PHP 7.0

[Scully]

Check if you paypal module needs an update.