ivanderudder Posted September 30, 2017 Share Posted September 30, 2017 Hi, I have a problem with products not showing on desktop view (all computers) only on mobiles everything works fine. It is a problem with all products, not only with the "new products block" module. I already checked cache and checked via locabrowser.com if it looks different from outside my domain. If i look in Modules, Positions, Live Edit, everything is perfect. But when i look from a browser, no products are shown. Does anyone have a clue what the problem and solution can be? Regards, Ivan Link to comment Share on other sites More sharing options...
ivanderudder Posted October 1, 2017 Author Share Posted October 1, 2017 No one? Link to comment Share on other sites More sharing options...
selectshop.at Posted October 1, 2017 Share Posted October 1, 2017 Seems that you disabled on the module the desktop view. Go on back-office to tab modules & services, search for the module and on right side of the module you will see a button "configure" if you go on chevron down, than you will find the option "activate on desktop". Chose this. Link to comment Share on other sites More sharing options...
ivanderudder Posted October 2, 2017 Author Share Posted October 2, 2017 Hi selectshop, I already tried looking for that but it is not disabled, i can't upload screenshot in this forum. Links on google drive don't work either... Everything is enabled... I also experience it with other modules i.e. the Recommended products module On the homepage, i only see the text, not the products, when i click the text then they appear. I want to see the products without having to click on the text you see? Regards, Ivan Link to comment Share on other sites More sharing options...
Scully Posted October 2, 2017 Share Posted October 2, 2017 It's time to post a link to your shop. Link to comment Share on other sites More sharing options...
ivanderudder Posted October 2, 2017 Author Share Posted October 2, 2017 Ok, no problem, it is in development phase... https://groteschatten.com/ Look at the homepage, only text links Link to comment Share on other sites More sharing options...
ivanderudder Posted October 2, 2017 Author Share Posted October 2, 2017 Hi Scully, The weird thing is that on mobile everything looks fine... Regards, Ivan Link to comment Share on other sites More sharing options...
selectshop.at Posted October 2, 2017 Share Posted October 2, 2017 You are using a own theme. Perhaps the theme has own settings for desktop and mobile view. 1) Delete smart cache. Tab Advanced parameters -> performance, on right top "clear cache" button 2) Disable all CCC options for the theme.Tab Advanced parameters -> performance If not solve the problem, ask developer of the theme. Link to comment Share on other sites More sharing options...
Scully Posted October 2, 2017 Share Posted October 2, 2017 It's difficult to debug your website since you have enabled all kind of compression and CCC cache. What I can say from a short view, the problem is related to screen size. When I shrink the screen size and reload between the changed sizes, the products appear as soon as screen with is lower than some 400 or 500 px. It's either a bug or you messed it. Since it is not a default theme - I would contact the theme developer. I am not the right man to fix other companies theme bugs. Link to comment Share on other sites More sharing options...
Scully Posted October 2, 2017 Share Posted October 2, 2017 And you also should follow selectshops answers in post #8. Link to comment Share on other sites More sharing options...
ivanderudder Posted October 2, 2017 Author Share Posted October 2, 2017 Thanks Scully, It's always something with theme's, I have been on OC for 6 years, same problems there, I think I'll go back to the default theme and change the css myself. Thanks for the suggestions. Kind regards, Ivan Link to comment Share on other sites More sharing options...
selectshop.at Posted October 3, 2017 Share Posted October 3, 2017 You tried to disable all CCC options as I mentioned before ? If yes and problem still available, it is a problem of your theme. You cannot enable combine, compress and cache compression, if your server and/or theme does not support this option. In this case css will have strange behavior. Link to comment Share on other sites More sharing options...
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