Dove99x Posted September 30, 2017 Share Posted September 30, 2017 (edited) It seems as though I'm encountering an issue when trying to install prestashop. I have checked with my hosting plan and GD library as well as MySQL is enabled. Here is the error I am getting: https://i.imgur.com/VPi9OwS.png Here is the extensions I have enabled: https://i.imgur.com/4BSJukp.png What am I doing wrong? I have installed it before on this hosting but I don't remember how. Is there a way I can edit the .htaccess file to enable it using that? Is there anything I can do with the .htaccess such as adding "extension=php_gd2.dll" to it? Edited September 30, 2017 by Dove99x (see edit history) Link to comment Share on other sites More sharing options...
selectshop.at Posted September 30, 2017 Share Posted September 30, 2017 Really poor from your provider. He is advertising as Prestashop provider and the server is not configured for to the use out of box of Prestashop, BTW for the use of no other e-commerce software as well ?? This is what I call pseudo provider. Bad in support and server administration, good in marketing.... mbstring not enabled mcrypt not enabled mysql not activated.... These are min for each other e-commerce software as well.... 1) For the one not loaded, simply restart the apache, than modules should load. 2) Activate on panel also pdo_mysql, msqlnd and mysql. They are not checked on your second picture added. 3) Install GD library with putty and SSH terminal: sudo apt-get install php5-gd sudo service apache2 restart BTW if you consult the net about this feature, than should be installed on all their servers: http://www.inmotionhosting.com/support/website/software/is-gd-library-installed-on-the-server If not, and you don't have root access, so please contact the support team of inmotionhosting. Information about this are controverse. LAST BUT NOT LEAST: if you have more than one host/domain on same server, so please don't forget to activate all what you need also for the new host/domain. It should be on your inmotion panel for domain xyz on server settings or something else like "settings" 1 Link to comment Share on other sites More sharing options...
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