Komet Posted September 26, 2017 Share Posted September 26, 2017 (edited) Hello, I am new to Prestashop and I am trying to get out of this problem with admin panel login. My first installation of Prestashop (still in development stage ver. 1.7.2.2) was made on VPS Centos ver.6.9 - PHP ver. 5.4. For various reasons I had to upgrade to PHP ver. 5.6. I made backup of Prestashop and other sites and made upgrade of PHP. Then restored sites and it looked fine at first - Prestashop frontend showed up. All other sites work fine (Wordpress). Problem is I cannot log in to Prestashop backend. Login page shows but after I enter login/password it shows error: This page isn’t working ... currently unable to handle this request. HTTP ERROR 500: Then I enabled debug mode (changed config/defines.inc.php to enable debug) and got this after enter login/password: 1/1 RuntimeException in classes.php line 118: Failed to start the session in classes.php line 118 at NativeSessionStorage->start() in classes.php line 484 at Session->start() in SessionTokenStorage.php line 90 at SessionTokenStorage->hasToken('ANONYMOUS_USER') in CsrfTokenManager.php line 54 at CsrfTokenManager->getToken('ANONYMOUS_USER') in classes.php line 7882 at Router->generate('admin_product_catalog', array()) in Link.php line 722 at LinkCore->getAdminLink('AdminProducts') in AdminController.php line 2018 at AdminControllerCore->getTabs('9', '2') in AdminController.php line 2020 at AdminControllerCore->getTabs('2', '1') in AdminController.php line 2020 at AdminControllerCore->getTabs() in AdminController.php line 1863 at AdminControllerCore->initHeader() in Controller.php line 201 at ControllerCore->run() in Dispatcher.php line 379 at DispatcherCore->dispatch() in index.php line 95 Does someone has idea what may be the cause for this error. All this happens even when I install fresh demo site. I use Installatron for installation. ------------------------------------------------------ UPDATE: After all it seems it was related to uncomplete PHP update. I have repeated upgrade proces on my VPS and after that Prestashop admin works fine. Edited September 27, 2017 by Komet (see edit history) 1 Link to comment Share on other sites More sharing options...
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