Goal Posted September 24, 2017 Share Posted September 24, 2017 Hello, I managed to install prestashop 1.7.22 properly.There was no problem during the auto-installation.But, if I write the url vinobirraliquore.it I get the following error message:The page does not workwww.vinobirraliquore.it is not currently able to handle the request.HTTP ERROR 500(with google chrome. While, with mozilla firefox I get a white page)If I write in url vinobirraliquore.it/admin to access the administration areaI get the same error:www.vinobirraliquore.it is not currently able to handle the request.HTTP ERROR 500 (with google chrome. While, wiith mozilla firefox I get a white page) What was wrong with me?can you help me? Link to comment Share on other sites More sharing options...
razaro Posted September 24, 2017 Share Posted September 24, 2017 Try to enable debug mode and see if any error message appears. https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
Goal Posted September 24, 2017 Author Share Posted September 24, 2017 Hello Razoro, thanks for your reply. But I get blanc page and so I can't access to back office ot CONFIGURE menu under Advanced Parameters > Performance, as suggested in the post linked. Any other tips? Link to comment Share on other sites More sharing options...
razaro Posted September 24, 2017 Share Posted September 24, 2017 Solution from 1.6 works also, sorry I did not mention. So just edit defines.inc.php in config folder to define('_PS_MODE_DEV_', true); Link to comment Share on other sites More sharing options...
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