nicoguevara Posted September 23, 2017 Share Posted September 23, 2017 Good morning, I have a problem with the installation of PS 1.7.When I am in the installation section error 500, the problem is that most of the time that error goes to the 0% process, but sometimes it passes that value and the error occurs at 12% or 23% of installation.Please, for days I'm with this problem and I do not know how to solve it The installation I'm doing on plesk 12, which uses IIS The installation I'm doing on plesk 12, which uses IIS Link to comment Share on other sites More sharing options...
ELEGANTAL Posted September 23, 2017 Share Posted September 23, 2017 You should try it with DEV mode enabled. That may tell you what the problem is. Probably you have a hosting with low memory than required, or some required extension is missing. You can find how to enable DEV mode here https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
FredFSL Posted November 30, 2019 Share Posted November 30, 2019 I search for a long time a solution to this very same problem. In the end everything I found was not working, but somehow, I discovered that it was the fastCGI module of my debian installation that created it. I changed fcgi to cgi and it's now working ok. It was easy on my server as I have this option available (I installed virtualmin to do all straightforward configurations). Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now