Unable to process payment via mobile by debit or credit card using paypal pro

[gazgules]

When a customer reach payment option page via phone there is no option for him/her to pay via debit or credit card - there is only yellow button paypal checkout.  Website is mobile optimize. I am using Prestashop 1.6 and the newest paypal module. On the desktop works fine .Contacted paypal technical support the answer was:

 

According to our logs you are processing all your Mobile Payments through EC and not Pro Solutions.

 Then you should reinstall your module and change Prestashop versions, because is not offering the desired product. I know that higher versions of Prestashop don't offer the correct module for mobile option.This is why I encourage to contact their support or check their forum.

 

EC means express checkout.

 

Has anybody using paypal for mobile payment with success so customers can pay by mobile via credit/debit card without paypal account? If not maybe there is no point paying £20 a month for paypal pro but using different card processor provider...

 

 

Edited September 21, 2017 by gazgules (see edit history)

[bellini13]

I'm not familiar with this issue, but I also do not use paypal pro.

 

Braintree, which is now owned by Paypal, might be a good option for you.  It will allow you to accept both Credit Card and Paypal payment methods, in addition to ApplePay.  There is no monthly fee, and there are plenty of Braintree payment modules on the market place (including one from me)