Password

[Jimbob9631]

Hi all,  a few months ago I bought a template from an indian developper and every since my mail box is spammed with 'we can help you design a site'....  but more annoying I get 5/10 email changed password requests per day... any ideas how I can stop this? Thanks 

[NemoPS]

It's not really related to PrestaShop, but apart from suggesting not buying from that kind of source, mark all of them as spam.
Is the password request change coming from your presta store?
If so, get rid of the theme, there might be a hijacker in there

[Jimbob9631]

Hi NemoPS, thanks for the help, the theme was a legit one from the Prestashop site... ever since it was installed I get emails and phone calls offering web services etc and constant 'password change' requests from Prestashop... I contacted Prestashop - no help what so ever, I think I will have to 'delete' the shop and start over with another mail. It has been going on from 3/4 months now. 

[NemoPS]

That's honestly the first time I hear that, you mean from the prestashop addons? Keep writing Prestashop if so, they have to take responsibility for what they sell. Have you tried changing the contact/back office email of the store?

[Jimbob9631]

Yes Prestashop addons, I thought going via Prestashop would stop any problems.... yea right...  I must have sent 10/15 emails to Prestashop over the subject, only reply was 'they can't do anything because the sale was between me and the developer, not Prestashop !
​I must admit I am not a computer genius, how do I change the back office email? Thanks for the help 

[NemoPS]

For 1.6, from preferences, store contacts