Bug: Can not load product which generate after copy product

[target46k2]

Hi all, 
please kindly help me a problem 

 

when i create a new product by using copy function, 

 

Click to edit that product (which just generate) but product can not load, button Save alway loading and gray color

I inspect by Chrome tool it show many error:

 

Failed to load resource: htt p ://mydomain.vn/admin948wh3ha2/index.php?controller=AdminProducts&token=95f1d9c0aff1beb2b509d8b9062d9d3b&id_product=90&action=Shipping&updateproduct&ajax=1&rand=1505368603203&_=1505368600204

the server responded with a status of 500 (Internal Server Error)

 

products.js:177 Uncaught TypeError: Cannot read property 'replace' of undefined

Code Line 177 as below:

if (request.responseText !== 'undefined' && request.responseText && request.responseText.length) {
    current_tab = $(request.responseText).filter('.product-tab').attr('id').replace('product-', '');
}

 

 

I can not repoduce the error on my local.

This error appear on server with information:

Prestashop: 1.6.1.5

 

Server infomation Linux #1 SMP Wed Feb 10 08:57:30 EST 2016 x86_64

Server: Apache

PHP Version 5.5.38

memory_limit 128M

max_execution_time 30

Edited September 14, 2017 by target46k2 (see edit history)

[target46k2]

I 've just try as turorial http://prestamania.com/prestashop-back-office-bug-not-saving-everytime/  

It's seem to ok sometime

Sometime it still not work, i think root cause is some product not loaded as in inspect (tool of chrome)

jquery-1.11.0.min.js:4 GET htt p s : //mydomainvn/admin948wh3ha2/index.php?controller=AdminProducts&token=95f1d9c0aff1beb2b509d8b9062d9d3b&id_product=96&action=Features&updateproduct&ajax=1&rand=1505403977658&_=1505403963636 404 ()

 

Please anyone help me with

Edited September 14, 2017 by target46k2 (see edit history)

[target46k2]

Go go go!

I've just find out the rootcause and the solution

 

Root cause: When edit a product, have many tab call to ajax to load data, so if hosting is weak so the bugs 500 or 400 appear

Solution: increase timeout from 0 to xxx mini second, in my case i change from time from 0 to 100

 

File: preshtashop\js\admin\product.js

/*In order to prevent mod_evasive DOSPageInterval (Default 1s)*/
var time = 100;
if (mod_evasive) {
    time = 1000;
}

Be happy!

Edited September 21, 2017 by target46k2 (see edit history)

[rubensaid]

This is a valuable contribution.

Thank you so much @target46k2

[Harry]

Excelent. This is the solution for 1.6.1.20 too

[selectshop.at]

@Harry- The best to avoid such old bugs is to install latest version of Prestashop 1.6.x series, or update your shop to the latest 1.6. on where this bug and others more where already debugged. 😉